When researching the best home warranty companies, our team reviewed a popular provider, Landmark Home Warranty, and evaluated the effectiveness of its warranty based on its plans, pricing, exclusions, coverage caps and more.

However, the industry has changed, and Landmark Home Warranty no longer offers its own policies. Instead, Landmark directs potential new customers to its sister company American Home Shield instead.

This works out well for most homeowners. American Home Shield is one of our top-rated providers and one we often recommend. You can read a full review of American Home Shield here, or you can get a quote directly below.

To get a free quote, call 844-529-9298, or fill out this online form.

Landmark Home Warranty logo
Not Recommended
BBB Rating:
B+
Monthly Cost:
$55.83
Service Fee:
$60 and $100
Coverage Limit:
$4,000

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Today’s Homeowner recommends a few home warranty companies to our readers. Below, you’ll see our latest suggestions and their money-saving deals. You can also read our review of the companies with similar home warranty plans to learn more about these top picks.

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    Overview

    Starting in 2004, Landmark Home Warranty provided affordable coverage to over 70,000 homes each year. Plans started at $35 a month. Landmark Home Warranty outshined competitors with optional added coverage for pest control, termite treatments and rekey services. 

    Landmark Home Warranty was only available for residential properties in Arizona, Nevada, Oregon, Texas, Idaho and Utah. 


    Home Warranty Resources


    Landmark Home Warranty Plans

    Landmark Home Warranty had two warranty plans, the Home Systems Plan and the Total Protection Plan. Homeowners can increase coverage to their plans through add-ons. If you have multiple refrigerators or dishwashers, you can purchase duplicate coverage for those units as well.

    Landmark Home Warranty’s Home Systems Plan was best suited for homeowners who recently upgraded their appliances and had them covered just under the manufacturer’s warranty. The Total Protection Plan included everything under the Home Systems Plan and more.

     Home Systems PlanTotal Protection Plan
    Air conditioning system✔️✔️
    Heating✔️✔️
    Electrical system✔️✔️
    Plumbing system✔️✔️
    Air-conditioning tune-up✔️✔️
    Heating tune-up✔️✔️
    Pest control✔️✔️
    Rekey services✔️✔️
    Subterranean termite treatment✔️✔️
    No-fault coverage*✔️✔️
    Built-in microwave ✔️
    Garbage disposal ✔️
    Washer/dryer ✔️
    Central vacuum ✔️
    Kitchen refrigerator ✔️
    Garage door opener ✔️
    Dishwasher ✔️
    Oven/range/cooktop ✔️

    *No-fault coverage protects covered items that may suffer malfunction due to improper installation, repairs, modifications, and mismatched systems before and during the contract term. Limit $250 per event. You will have to pay the balance if the repair price goes beyond $250.

    Add-ons

    These additional items could be appended to any plan for an extra fee (per item) to tailor your coverage to include all system components and appliances important for your property.

    Add-onPrice
    Booster and well pump$12.50
    Built-in microwave$2.08
    Dishwasher$3.33
    Exterior pipe leak repair$8.33
    Freestanding ice maker$3.75
    Stand-alone freezer $3.33
    Garage door opener $3.33
    Garbage disposal$1.25
    Grinder pump$12.50
    Guest house$12.08
    Kitchen refrigerator$4.17
    Oven/range/cooktop$3.75
    Pool and hot tub (chlorine)$13.33
    Pool and hot tub (salt water)$28.33
    Roof leak repair$8.33
    Septic system$7.08
    Washer/dryer $7.08
    Water softener $3.75
    Well pump $7.50
    Wet bar refrigerator$2.08

     

    The list gives a broad overview of all the appliances and systems protected by Landmark Home Warranty. Note that not every item within the equipment list may be eligible for coverage. Make sure to thoroughly review your contract so that you know what is and isn’t included. 

    Coverage Exclusions

    Plumbing

    Landmark serviced faucets, shower valves, shower heads and pipe leaks, but not bathtubs, sinks and septic tanks. 

    Dishwasher

    Landmark Home Warranty covered all the essential components that affect the heating and cleaning mechanisms of a dishwasher, but excluded shelves, lights, racks, rollers, timers and knobs. 

    Washer/Dryer

    If you have an all-in-one washer and dryer unit, those were excluded from coverage, as are soap dispensers, filters, lint screens, venting and dials.

    Additional exclusion criteria: 

    • Repairs due to malfunctions resulting from mold, mildew, rot or fungus — even if it’s a covered appliance or system
    • Repairs or replacements due to faulty repairs, improper installation and poor maintenance
    • Cost of lifting equipment, like cranes
    • Cost for permits 
    • Items that are under the manufacturer’s warranty
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    Landmark Home Warranty Costs

    Male technician repairing refrigerator indoors
    Photo Credit: Shutterstock © Africa Studio

    The price of a Landmark Home Warranty coverage was based on the type of plan you chose and your property’s location. Landmark Home Warranty’s Home Systems Plan started at roughly $35 per month, and the Total Protection Plan started at $55 per month. Including add-ons would increase your monthly payment.

    Here is a price breakdown by state:

    StatesTotal Protection PlanHome Systems Plan
    Arizona$55.84$35.00
    Idaho$55.00$34.17
    Nevada$55.84$35.00
    Oregon$55.00$34.17
    Texas$55.84$35.00
    Utah$55.00$34.17

    That adds up to between $420 and $670 a year (excluding add-ons). While the plans are affordable, there are cheaper options available in the market. Landmark Home Warranty gives you the option of paying the full amount up front, or dividing it into monthly installments. However, if you choose the monthly payment, they will charge you a $5 processing every month — that’s $60 extra per year.

    Service Fee

    A service call fee is a flat fee that’s charged every time you open a claim and a contractor visits your home. It covers the diagnostic services performed by the independent contractors. Usually, this is the only fee you will be responsible for paying out of pocket. Everything else will be covered by the company. 

    Landmark Home Warranty charged a service fee between $60 and $100, depending on your location and which plan you purchased. The industry average is $75.

    The service call fee also affected the plan pricing. For example, in Texas, here’s what the annual payment looked like with two different service fee options.

    Service FeeTotal Protection PlanHome Systems Plan
    $70$675$425
    $100$610$360

    If you picked the option with a $70 service fee, you will have to pay $65 more for each plan on an annual basis.

    Maximum Coverage Cap

    Every home warranty company has a specified amount it will pay per equipment in repairs for the duration of a contract term. Landmark Home Warranty had caps set on several of its covered items. If your repair or replacement costs exceeded this limit, you would have to pay the balance out of pocket. These caps are only valid for a contract period and will be reset before the new period begins.

    Some items like central vacuum, dishwasher, garbage disposal, electrical system, garage door openers and pest control have no caps. 

    Here’s a general overview of what coverage caps looked like for Landmark Home Warranty. Keep in mind that this isn’t an all-inclusive list.

    System or ApplianceCoverage Cap
    Air conditioning system / heating system– $500 for repair or replacement of AC or heating system ductwork
    – $20 per pound of refrigerant recovery, recapture and recharge
    – $500 for item modification 
    Built-in microwave$1,000
    Kitchen refrigerator– $1,500 for diagnosis, repair and replacement of a kitchen fridge
    – $20 per pound for refrigerant recapture, recovery and recharge
    Oven, range, cooktop$1,000
    Washer/dryer$2,000
    Plumbing$1,800
    No-fault coverage– $250 for improper installations, repairs or modifications
    – $250 for mismatched systems
    – $100 for haul-away fee (per occurrence)
    Plumbing system-$1,000 for leaks in water-drain or gas lines encased in concrete
    – $800 for tankless water heaters
    Subterranean termites$700
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    Quotes and Claims with Landmark Home Warranty

    To get a quote from Landmark Home Warranty, you would fill out the company’s online form to get a customized quote, or call 866-306-2999 to speak to a customer service representative.

    Landmark Home Warranty’s claim filing process is straightforward. When a covered system or appliance fails, call 866-306-2099 to request service or initiate a claim request online. The claims processing center is available 24-7.

    Landmark Home Warranty designated a verified contractor to your case. The assigned technician contacts you (or, in some cases, you contact them) to set up an appointment. You will be charged a service fee when they arrive at your home.

    The technician will inspect the item and call Landmark to ensure that the repair or replacement is covered. Upon approval, they will initiate the repair or replacement process. 

    The service work done by the prescreened contractor is under a 30-day warranty. If the item breaks down within 30 days of receiving service, you will not have to pay a fee again.


    Reviews of Landmark Home Warranty

    Landmark Home Warranty is Better Business Bureau (BBB) accredited and holds an A- rating. There are currently fewer than 10 customer reviews, but the average star rating is 4.5 stars. Landmark has responded to each comment.

    Positive BBB Reviews:

    “Initially they refused to take care of their contract because my hot water heater was over the 70 gallon limit that they covered in their contract. My hot water heater was a 75 gallon tank that was 17 years old . . . While they apologized at the time, I ended up having to pay for a new water heater. I was not happy. Today I got a call, and senior management looked at my situation and decided they needed to make amends. They are sending me a check to pay for my new water heater . . . I was going to cancel their service but now I am looking to renew with them. Based on my experience with them they seem to be an honorable company and I recommend others to look at them as an option should they need a home warranty.”

    William, 5 stars, May 2020

    “I've had three issues in the two years I had the warranty, and they satisfactorily handled all three. The first issue was a water heater, and I was not at all happy with the subcontractor they sent out. So I found my own plumber who did even extra work for less than 1/3 the quote of the original subcontractor. The second issue was the furnace, and we were very pleased with the subcontractor they provided for that job, and were satisfied with the work conducted. The third issue was rekeying, and we really liked the subcontractor on that job. For all three issues, I found Landmark very easy to communicate with and responsive to my issues. I would recommend it in the future.”

    Rachel W., 5 stars, January 2020

    Negative BBB Review:

    “I have submitted two claims and none were resolved by Landmark. I had to get a state agency involved to force Landmark to honor their no fault provision. I tried to submit a third claim and Landmark is requiring that I provide my credit card before they will even take the claim. I am extremely unsatisfied with their services, and they should be investigated.”

    Guadalupe C., 1 star, March 2017

    Assessment of Landmark Home Warranty

    Landmark Home Warranty has an impressive array of additional coverage that gives you the flexibility to design your contract with the items most important to you.

    But, stacking on a lot of add-ons will exponentially increase the cost of your plan. If your home has all the standard appliances, we recommend going with the Total Protection Plan.

    Still, Landmark Home Warranty has some glaring drawbacks. It’s only available in six states and offers a 30-day repair warranty. There are other providers that have lower service fees and a broader warranty period.

    24/7 support
    Affordable monthly payment
    $60 service fee option
    Complimentary coverages for pest control, rekey services, subterranean termite treatment
    Faulty coverage protects improperly installed, defective modifications and mismatched components
    Coverage limited to only six states
    Basic plan doesn’t include appliances
    Only 30-day warranty on labor and parts

    Preferred Provider: American Home Shield

    American Home Shield is our highest rated home warranty provider and is known as the industry founder. The company has been in business since 1971 and offers coverage in all states except Alaska. American Home Shield boasts that it responds to customer service requests within 24 hours 98% of the time. 

    American Home Shield has three plans with increasing levels of coverage. Its base plan, the ShieldSilver Plan™, covers 14 major home systems. The ShieldGold Plan™ covers the systems covered by the ShieldSilver Plan™ and adds coverage for appliances up to $2,000. The ShieldPlatinum Plan™ covers all 23 systems and appliances in the ShieldGold Plan™ and adds $1,500 of roof-leak coverage. It also increases the coverage limit on appliances to $4,000.

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    Frequently Asked Questions

    Is the Landmark Home Warranty contract renewable?

    Your contract will be renewed automatically, unless you cancel it before the expiration date.


    What is Landmark’s cancellation process?

    You can cancel your Landmark Home Warranty contract anytime. If canceled within 30 days after the waiting period, you will get a full refund, provided no service request has been made. If services have been performed, then you will be eligible for a pro-rata refund, depending on the remaining term. The company will also charge you a $75 cancellation fee.


    Does Landmark require a home inspection?

    No, Landmark does not require a home inspection to get coverage for your home. However, getting a home inspection before purchasing home warranty coverage is recommended so you’re familiar with any pre-existing conditions on your systems and appliances.


    Do I need a Landmark home warranty if I have homeowners insurance?

    Though homeowners insurance does provide decent coverage for your home, it doesn’t cover major items, like your refrigerator or dishwasher. If you need to repair or replace a system or appliance, a home warranty will cover those costs and save you hundreds, even thousands, of dollars.


    How long does a Landmark Home Warranty plan last?

    Your home warranty will last for one year. After the year is over, you’ll have the option to renew your plan and continue coverage.



    Reviews of Other Home Warranties

    2-10 Home Buyers WarrantyAllied Home WarrantyAmazon Home Warranty
    America’s Preferred Home WarrantyAmerican Home ShieldAmerican Residential Warranty
    AWG Home Warranty DivisionChoice Home WarrantyCostco Home Warranty
    Fidelity National Home WarrantyFirst American Home WarrantyFixd Home Warranty
    Freedom Home WarrantyHMS Home WarrantyHome Service Club
    Homeguard Home WarrantyHSA Home WarrantyHWA Home Warranty
    Landmark Home WarrantyOneguard Home WarrantyPivotal Home Solutions
    Pride Home WarrantyA.B. May Home WarrantyGlobal Home USA Home Warranty
    Secure Home WarrantySelect Home WarrantySuper Home Warranty
    Bosch Dishwasher WarrantyLennox AC WarrantySamsung Washer Warranty
    Squaretrade Appliance WarrantyWhirlpool WarrantyHomeServe
    Cinch Home ServicesLiberty Home Guard 

    Editorial Contributors
    avatar for Alora Bopray

    Alora Bopray

    Staff Writer

    Alora Bopray is a digital content producer for the home warranty, HVAC, and plumbing categories at Today's Homeowner. She earned her bachelor's degree in psychology from the University of St. Scholastica and her master's degree from the University of Denver. Before becoming a writer for Today's Homeowner, Alora wrote as a freelance writer for dozens of home improvement clients and informed homeowners about the solar industry as a writer for EcoWatch. When she's not writing, Alora can be found planning her next DIY home improvement project or plotting her next novel.

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    photo of Roxanne Downer

    Roxanne Downer

    Editor

    Roxanne Downer is a commerce editor at Today’s Homeowner, where she tackles everything from foundation repair to solar panel installation. She brings more than 15 years of writing and editing experience to bear in her meticulous approach to ensuring accurate, up-to-date, and engaging content. She’s previously edited for outlets including MSN, Architectural Digest, and Better Homes & Gardens. An alumna of the University of Pennsylvania, Roxanne is now an Oklahoma homeowner, DIY enthusiast, and the proud parent of a playful pug.

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