We recommend the best products through an independent review process, and advertisers do not influence our picks. We may receive compensation if you visit partners we recommend. Read our advertiser disclosure for more info.
We recommend the best products through an independent review process, and advertisers do not influence our picks. We may receive compensation if you visit partners we recommend. Read our advertiser disclosure for more info.
The reviews team rates and reviews products and services to help our readers save time, find value and make better decisions. This team is independent from the Today’s Homeowner editorial staff.
Roxanne Downer is a commerce editor at Today’s Homeowner, where she tackles everything from foundation repair to solar panel installation. She brings more than 15 years of writing and editing experience to bear in her meticulous approach to ensuring accurate, up-to-date, and engaging content. She’s previously edited for outlets including MSN, Architectural Digest, and Better Homes & Gardens. An alumna of the University of Pennsylvania, Roxanne is now an Oklahoma homeowner, DIY enthusiast, and the proud parent of a playful pug.
As a homeowner, you have to think about protecting your investment — including the systems and appliances in your house. There are different kinds of warranties available, but they aren’t all created equal.
A manufacturer’s warranty protects you from unexpected repair and replacement costs on a newly purchased appliance. A home warranty service plan, however, can be purchased at any time and covers multiple major appliances and systems, protecting you and your budget from breakdowns and failures caused by everyday wear and tear.
We’ve conducted extensive research to determine the best warranty options for owners of Samsung washers, looking into plans offered, cost and customer ratings. Ultimately, we think going with a traditional home warranty provider is a better option than choosing a Samsung washer warranty.
Today’s Homeowner recommends a few home warranty companies to our readers. Below, you’ll see our latest suggestions and their money-saving deals. You can also read our review of the companies with similar home warranty plans to learn more about these top picks.
A Samsung washer warranty comes with every newly purchased Samsung washer. Samsung offers product warranties on washing machines, washer-dryers and tumble dryers, covering manufacturing defects in materials or workmanship from the date of purchase.
New Samsung washers get coverage on:
All parts and labor for one year
Control board parts for two years
The stainless tub part for three years
Washing motor parts for five years
Washing DD motor part and silver plates for 10 years
Lifetime stainless tub warranty
Warranty lengths vary by model. With a Samsung washer warranty, parts are repaired or replaced, or the price of purchase is reimbursed by Samsung’s in-home service, at the sole discretion of Samsung. In addition, the parts, if necessary, are replaced with Samsung products that may be new or reconditioned and the old parts must be returned to Samsung.
Samsung Washer Warranty Exclusions
Samsung’s limited warranty does not cover the following:
Damage that occurs in shipment, delivery or installation
Damage caused by misuse, abuse or acts of nature (floods, fires)
Damage caused by failure to operate and maintain the product according to instructions
Damage caused by everyday wear and tear
With a Samsung washer warranty, the protection begins on the date of purchase. In order to file a claim, you must have the warranty registered with Samsung.
Samsung Extended Warranty
If you want extended coverage, you can purchase a Samsung Extended Warranty, as well as a two-year Samsung Smart Service Extended Warranty Plan. Both options still don’t cover breakdowns or failures from everyday wear and tear. The extended warranty plans are not available for all Samsung washers.
Clothes washers last an average of 14 years, depending on the type, which means your washer is built to outlast your Samsung washer warranty. One of the many benefits of a home warranty protection plan is continuous coverage — you can purchase a home warranty at any time and you can renew your contract or transfer it to a new homeowner.
A Samsung washer warranty is included with the new product. However, additional protection through Samsung or a third party is a separate purchase. For example, if you buy a Samsung washer from Best Buy, you have the option of purchasing a three-year or five-year Geek Squad Protection Plan, which cost $89.99 or $134.99.
How to File a Claim with Samsung
If you have a Samsung washer warranty through the manufacturer, you must have a registered warranty to file a claim. The registration process is quick and easy online. Once you’ve registered, you can view your warranty at any time or make a claim using the Samsung account management system.
Samsung Washer Warranty Reviews
Samsung reviews are mixed across the board. There are no individual reviews of Samsung washer warranties on major sites, but the overall brand has gotten both good and bad reviews. Some customers applaud Samsung, while others take serious issues.
Samsung is accredited by the Better Business Bureau (BBB), where it has an A+ rating. Specific ratings for warranties are not available, but general reviews are mixed and largely negative.
““ . . . I have four Samsung appliances . . . I had a cosmetic issue (over time) on the front load washer . . . Samsung fixed it – I had an ice maker issue on my refrigerator . . . Samsung fixed it – I had liquid get into my oven door . . . Samsung fixed it. At no time was it difficult to contact customer service. In fact the alternative to a phone call, the Facebook social media team, works amazingly well, too. Each time Samsung has exceeded my expectations. Needless to say . . . I am now a loyal customer of Samsung's.””
KathyBBB
““Bought a Samsung dryer that died at one year. Three repairmen couldn’t figure out what was wrong. Samsung customer service is absolutely clueless. My last dryer lasted 15 years. Samsung dryer broke at one year, two weeks. Don’t buy Samsung appliances. The company products are horribly defective, you won’t get any help, and Samsung won’t help you.””
Rolando G.BBB
Our Assessment of Samsung’s Washer Warranty
The Samsung washer warranty is worthwhile in the case of a manufacturing defect, but we think you’d be better off with a home warranty plan than a Samsung extended warranty. Especially if you want long-term wear and tear coverage, a home warranty is the way to go.
You never know when your washer will break down or malfunction. If you have a home warranty plan, then you don’t have to worry about unexpected repair or replacement costs or paying for hours of labor.
Why You Should Consider a Home Warranty For Your Samsung Washer
If you’re concerned that your Samsung washer warranty won’t provide the long-term coverage you need, you should supplement your protection with a home warranty plan. The video below from American Home Shield explains how a home warranty can help you save money on costly appliance repairs and replacements.
Top Home Warranty Providers for Samsung Appliances
Now that you’re familiar with how a home warranty works, you can start shopping for providers with top-notch washer coverage. See the table below to compare top home warranty companies and how they stack up in terms of coverage, cost, and ratings.
To cover a Samsung washer, you must choose between the ShieldGold Plan™ or the ShieldPlatinum Plan™. It would not be covered by the ShieldSilver Plan™. Comprehensive coverage ensures that if your washer, dryer, dishwasher or other appliance breaks, you don’t get stuck paying the full amount if the repair is covered.
With American Home Shield, you can rest assured knowing you’re getting top-notch quality and expertise. Some of its benefits include:
24/7 customer support
More than 16,000 licensed and qualified professional contractors
Coverage available in 49 states, all except Alaska
Coverage for older systems and appliances
Highly customizable plan option
Up to 23 home systems and appliances covered
30-day money-back policy that includes a prorated refund
Add-on coverage available, including an electronics plan and a guest house plan
With American Home Shield, you pay a monthly fee or an upfront payment. You also get to choose your service call fee of $75, $100 or $125. The higher the service fee, the lower your monthly payment.
With American Home Shield, your washer components and parts are covered up to $3,000 for access, diagnosis, repair and/or replacement costs. You could end up saving a lot of money with a home warranty plan.
For a comparison, here’s the Samsung washer warranty vs. the American Home Shield Appliances Plan:
Samsung Washer Warranty
American Home Shield Appliances Plan
Duration
One year on all parts and labor from the date of product purchase
One year with the option of renewing from the date of plan purchase
What’s Covered?
Manufacturing defects in materials or workmanship
Everyday wear and tear
Renewable?
No, but you can purchase a two-year extended warranty
The reviews team rates and reviews products and services to help our readers save time, find value and make better decisions. This team is independent from the Today’s Homeowner editorial staff.
Roxanne Downer is a commerce editor at Today’s Homeowner, where she tackles everything from foundation repair to solar panel installation. She brings more than 15 years of writing and editing experience to bear in her meticulous approach to ensuring accurate, up-to-date, and engaging content. She’s previously edited for outlets including MSN, Architectural Digest, and Better Homes & Gardens. An alumna of the University of Pennsylvania, Roxanne is now an Oklahoma homeowner, DIY enthusiast, and the proud parent of a playful pug.
