American Home Guard, mistakenly called “American Home Guardian” by some people, is a well-known home warranty company that has been on the market since 2013. Unfortunately, AHG home warranty ceased its operation in October 2018.
Our Preferred Home Warranty Alternatives
Today’s Homeowner recommends a few home warranty companies to our readers. Below, you’ll see our latest suggestions and their money-saving deals. You can also read our review of the companies with similar home warranty plans to learn more about these top picks.
Company Pros and Cons
This section covers American Home Guard’s high-level pros and cons. Keep these points in mind as you read the rest of the review.
Trustworthiness
Legal
| Information Type | Description |
| Ownership | American Home Guard LLC |
| Established | 2013 |
| CEO | Vincent Hamilton, Management |
| Registered in | Philadelphia, PA |
| Address | 1515 Market St Suite # 1200, Philadelphia, PA 19102 |
| Available states | |
| Type of company (private, public) | Private |
| Mediation and arbitration bodies | Any disputes shall be construed and enforced under the laws of the State of Pennsylvania |
Accessibility
| Information Type | Description |
| How to contact | Main page >> Contact us |
| Online chat | No |
Benchmarks
| Information Type | Description |
| Company size | 35 |
| Annual revenue | No data |
| Number of homeowners | No data |
| Number of BBB complaints closed within last 3 years | 207 |
| Traffic | 400 |
| Number of independent contractors | 350 |
Reputation
| Information Type | Description |
| BBB accreditation | NR (Not Accredited) |
The Fine Print
| Item | Value | Comparison to Industry |
| Coverage effective after | 30 days | Above industry average |
| Cancellation with refund within | 30 days | Above industry average |
| Cancellation fee | $75.00 | Above industry average |
| Automatic policy renewal | Yes | As 92% of industry |
| Time to cancel automatic renewal | 30 days | Below industry average |
| Fee for contract transfer | $0.00 | At industry minimum |
| Max time to submit claim | 3 days | Above industry average |
| Repair timeframe | 2 business days | Below industry average |
| Repair timeframe (weekends and holidays) | 4 days | At industry minimum |
| Free second opinion | Yes | As 30.8% of industry |
| Emergency service available | No | As 11.3% of industry |
| Hours for service calls | Business Hours | As 13.5% of industry |
| Reservice if repairs fail | Unknown | n/a |
| Free reservice period (parts) | Unknown days | n/a |
| Free reservice period (labor) | Unknown days | n/a |
The Final Words
American Home Guard was a home warranty company that was in business from 2013 to 2018. During that time, they did a great job providing different plan options and even offering customers a free second opinion if they had a problem with one of their repair technicians. American Home Guard spent quite a bit of time working to ensure that the service contractors were well trained and had good communication skills. Although things didn’t work out for American Home Guard, many other home warranty companies on the market are thriving today.
One of those companies is American Home Shield. Although the names are similar, American Home Shield and American Home Guard are not related. AHS has been in the business for more than 50 years, and they offer the most customizable home warranty plans on the market. If you are disappointed that American Home Guard is out of business, we highly recommend allowing American Home Shield to protect your home. The American Home Shield Warranty has an extensive range of coverage, so you won’t have trouble accessing home warranty coverage near you.
