Replacing old windows doesn’t just update the look of your home. The best windows increase energy-efficiency and add lasting value. However, the replacement window market is vast, and it can be overwhelming for many homeowners to decide which company to choose for remodels.
One company that you might have come across in your search is Milgard. Founded in 1958 in Tacoma, Washington, Milgard is a family company with over six decades of experience. I’ve compiled a review of Milgard’s products, prices, and past customers’ experiences.
3.6
Our Rating
Our Preferred Window Companies
Understanding all your options is crucial to making the best buying decision for your home. The panel below shows a few of our top choices for window replacement companies.
Explore their websites and get free cost estimates to see how they compare to Milgard:
4.3
Offers wood and vinyl framing options
Excellent customizability
7 glass options
4.0
Low pricing
Lifetime labor and material warranty
Custom financing
Milgard Window Reviews
A good starting point for your research is to see what former customers are saying. I’ve searched multiple review platforms to get a comprehensive picture of Milgard’s customer service and products.
Some customers have noted that their windows have exceeded their expectations. They have also cited being happy with the service they’ve received.
Other customers have noted difficulties with production times. Some have cited defects with their windows post-installation.
Continue reading below for my in-depth analysis of Milgard’s products, services, and reputation.
My Review of Milgard
I like the quality of Milgard windows and doors. All of its products and components are manufactured in-house, providing quality control to guarantee you get an excellent product for your new construction or window replacement project.
Though Milgard manufactures all its products, there are no in-house contractors for installation. This can be a downside if you want the reassurance of hiring an installer familiar with the product.
Pros & Cons of Milgard
The tabs below provide high-level pros and cons of Milgard Windows. I included both benefits and drawbacks to help you determine if the company is your best choice.
What I Liked and Didn’t Like
Use the tabs below for a more detailed look at my thoughts on Milgard.
Milgard provides its customers with a range of window frame materials and styles. Additionally, the company offers customization options, allowing you to create window replacements tailor-made to your home. With many window styles, you’re sure to find windows that fit your needs.
You may find that window options from Milgard are expensive. While this indicates their quality, the price points can be limiting if you’re on a budget.
Milgard has an abundance of service offerings. One such offering is maintenance education, which is great if you want to prolong the life of your investment.
Though Milgard has certified installers, it doesn’t have in-house contractors. While installers have a lot of know-how with window installation, they may not necessarily know all of the unique elements of a product like an in-house contractor would, which could be a downside for some customers.
Although Milgard windows can be expensive, the company has introduced some financing options to help its customers budget for home renovations. With the Milgard Consumer Advantage Program, you can enjoy zero-interest monthly payment plans, making paying for your new windows straightforward.
Milgard’s window pricing lacks transparency. While the company indicates the general cost of its windows, there is no exact pricing information. You’ll need to speak with a Milgard dealer to get a quote.
Milgard offers a solid warranty on its window products, with a limited lifetime warranty on the frame, a 20-year warranty on the glass and components, and a 10-year warranty on the workmanship. The workmanship warranty is one of the longest offered among its competitors, which I like.
Although the warranty for Milgard products is impressive, it comes with limitations and exceptions. Navigating these can be tricky and difficult to understand, which may deter some customers.
Milgard has been in business for over 65 years. You can be sure you’re getting a product backed by decades of knowledge and experience.
Milgard has a Better Business Bureau (BBB) customer rating of 4.53 out of 5 stars, indicating it provides great customer service.
Because Milgard distributes its products through independent retailers, customer experience can vary. While the company has a good reputation overall, some customers have noted challenges with specific dealers.
Milgard currently holds a D rating with the BBB, which indicates the company has room for improvement.
How Does Milgard Compare to Competitors?
Here’s how Milgard ranks among other industry leaders.
| Renewal by Andersen | Champion | Window Nation | Universal Windows Direct | Window World | Milgard | |
|---|---|---|---|---|---|---|
| Our Rating | 4.1 | 4.3 | 3.8 | 4.2 | 4.3 | 3.6 |
| Average Price Per Window | $1,200+ | $850+ | $550+ | $350+ | $550+ | $550+ |
| Offers Custom Financing | Yes | Yes | Yes | Yes | Yes | Yes |
| Warranty | 20-year glass/parts 10-year hardware 2-year installation | Limited Lifetime Warranty | Lifetime Plus Warranty | True Lifetime Warranty | Limited Lifetime Warranty | Full Lifetime Warranty & Limited Lifetime Warranty |
| BBB Rating | A+ | NR | NR | A | A+ | D |
Click below to get an estimate from Milgard:
How Much Does Milgard Cost?
The cost of Milgard windows will vary based on your specific needs. For example, you may opt for upgrades that provide better insulation to reduce outdoor noise. Additionally, the dimensions of your windows and other factors will affect the total price.
Milgard offers consultations to help you determine the product that best suits your needs. You can get a rough quote online, but the final price won’t be determined until all of the specifications of your project have been provided.
Read Also: Milgard And Renewal By Anderson Comparison
Milgard Financing
As of September 2023, Milgard offers financing through the Consumer Advantage Program. Available through participating Milgard Certified Dealers, qualified customers can benefit from zero-interest monthly payment options.
Customers who purchase low-E (energy-efficient) products from Milgard may qualify for a Federal Tax Credit of 30% of their project cost, up to $600.
What Types of Windows Does Milgard Offer?
Awning
Also known as Hopper windows, these windows are hinged at the top. When open, they protect from rain yet allow airflow.
Bay and Bow
These windows create an alcove as they protrude beyond the exterior wall of your home. Bay windows have three panels, while bow windows have four.
Casement
Hinged on the side, the best casement windows can be opened fully, allowing maximum airflow.
Double-hung
A popular choice for residential windows, double-hung windows have two moving sashes that meet in the middle and can be opened from the top or bottom.
Garden
Garden windows allow you to have a miniature greenhouse in your home. It protrudes from your home’s exterior, creating a ledge for plants.
Picture
A picture window is a large fixed window and allows you to showcase the scenery that surrounds your home.
Single-hung
Another popular residential choice, a single-hung window has one moveable sash, allowing it to open from the bottom.
Slider
This window operates by sliding along a horizontal track along the window frame’s top and bottom.
Specialty
Often used as an architectural feature, these windows come in unique shapes that accent features of your home.
Other Products
In addition to windows, Milgard offers a range of French and sliding glass doors across product lines. With several color and style options, these doors are made to compliment both your new windows and your home’s overall style.
What Materials does Milgard Use in its Windows?
Milgard sells aluminum, fiberglass, and vinyl windows. Here’s an overview of each of the window materials Milgard uses:
Aluminum
Many customers like aluminum windows as they offer durability, yet they’re lightweight and low-maintenance. If you live in a region with weather that is noncorrosive, aluminum is a great choice.
Fiberglass
Fiberglass windows stand up to issues that can traditionally be destructive to windows, like rotting, swelling, and warping. The company manufactures fiberglass windows suitable to any region and climate, and they’re compatible with many architectural styles.
Vinyl
As a material, vinyl is durable and can stand up to moisture and other elements. They offer energy efficiency due to their insulating properties — a plus if you’re looking for good all-season windows. Vinyl windows are also low-maintenance, UV-resistant, and affordable, making them a popular choice.
Read also: Vinyl vs. Aluminum Windows Comparison
How Energy-efficient are Milgard’s Windows?
About 30% of your heating and cooling energy use is from heat gain and loss through your windows. If you’re looking to ease the strain on your HVAC and lower energy bills, replacing old windows with high-quality products can be a great start.
Milgard offers a line of energy-efficient windows that are ENERGY STAR-rated and compliant with green building codes. Additionally, the company offers the option of upgrading window features and coatings to enhance efficiency.
Soundproofing & Insulation of Milgard Windows
The same qualities that make your windows energy-efficient can help with noise reduction. Milgard offers upgrades for sound reduction and provide better insulation overall.
If you’re looking for high-quality soundproofing, however, you may need to work with a specialist. Regardless, you can maximize insulation and sound reduction by ensuring the proper installation of your windows.
What are Milgard Windows Series?
Depending on your unique needs, Milgard may have a window series better suited to your home. Some of Milgard’s window series have available patio door options. Discover more about each series below.
| Series | Types | Frame Material | Best For |
|---|---|---|---|
| Tuscany Series | Awning, Bay & Bow, Casement, Double-hung, Picture, Single-hung, Slider, Specialty | Vinyl | Customers who want the benefits of vinyl with a more traditional look |
| HomeMaker Series | Awning, Casement, Picture, Single-hung, Slider, Specialty | Vinyl | Customers who want highly energy-efficient windows that enhance curb appeal |
| Trinsic Series | Awning, Casement, Picture, Single-hung, Slider, Specialty | Vinyl | Customers who want a sleek frame to maximize window space |
| Style Line | Awning, Casement, Picture, Single-hung, Slider, Specialty | Vinyl | Customers looking for a more affordable option without compromising style |
| Ultra Series | Awning, Bay & Bow, Casement, Picture, Single-hung, Slider, Specialty | Fiberglass | Customers who want top-of-the-line quality paired with low-maintenance durability |
| Thermally improved Aluminum | Awning, Casement, Picture, Single-hung, Slider, Specialty | Aluminum | Customers looking for style and functionality with energy-efficient thermal properties |
Does Milgard Offer Window Customization?
While Milgard offers fewer customization options than some competitors, ordering windows with unique touches is still possible. You can choose various colors, allowing you to match the windows to your home’s aesthetic, and from several customizable style lines like its Trinsic Series and Ultra Series.
However, the most unique customization option is the ability to upgrade to the SmartTouch locking system. You can opt for this sleek and stylish locking system that allows you to effortlessly lock and unlock the windows. These locks have a low profile, which makes them practically invisible when the window is locked.
The SmartTouch locking system also makes it easier if you have limited physical dexterity to operate the locking mechanism on your windows. Those who may have difficulty locking traditional windows can rest assured that the SmartTouch locking system will help secure their homes.
Milgard New Construction Windows
Milgard’s new-construction windows and doors are installed during the early stages of construction. Installation includes a nail fin fastened on top of the frame of the house, which requires access to the home’s frame studs. As a result, these windows are primarily installed during new construction projects or if you are making large structural changes to your home.
If you are currently working with a builder or architect, Milgard’s new construction windows may be a good option. The company’s representatives will work alongside your builder, making this a special offering above and beyond what most companies offer with customization.
Milgard Consultation & Installation Process
It isn’t possible to purchase windows directly from Milgard. But, Milgard has certified dealers equipped to guide you through the window-buying process. Here’s what to expect:
- Consultation. Meet with a certified dealer and give them the specifics for your home. They’ll be able to help you select windows appropriate for your home and needs.
- Manufacturing. Windows will be ordered and tailor-made to the specifications discussed during the consultation.
- Installation. During the consultation, the Milgard dealer can help you find an installer. Certain Milgard dealers may have their own in-house installation team.
- Post-installation. Once the installation team has installed your windows, you can ask them any questions. If you need additional support, you can contact Milgard through its website.
Does Milgard Offer a Good Warranty?
Depending on which of Milgard’s product lines you purchase, you’re eligible for either a full or limited lifetime warranty. The full lifetime warranty covers the Milgard Tuscany windows and is extensive. It promises parts and labor coverage for any issue with your windows for their lifetime. There is also optional glass breakage coverage.
The limited lifetime warranty, while solid, comes with a bit more red tape. While the frame of your window is covered for its lifetime, other parts are covered for a limited amount of time. For example, the insulated glass and hardware components only have warranty coverage for the first 20 years of owning the windows.
The Milgard warranty is in the middle of the road, with more extensive coverage than some competitors and less coverage than others.
So, Is Milgard Worth It for Your Home?
Milgard is an excellent choice for windows if you’re looking for a product that promises durability, functionality, and innovation without compromising style. However, some of the complexities in warranty services could be a deterrent if you want something straightforward. It also received a low Better Business Bureau rating, despite a 4.53 star rating from customers on the BBB website. That leads me to question their quality of service.
In any case, I recommend exploring and getting quotes from multiple companies before committing to one. Depending upon your needs, there are multiple options for high-quality windows well-suited to your home, so I advise shopping around before choosing. Use the following forms to ask for quotes from several companies and always review the fine print of each provider’s estimate before making your final decision.
FAQs About Milgard
Are Milgard’s windows good quality?
Milgard windows are high-quality products. They offer style and durability and are easily maintained, making them well-rounded.
What Is the rating for Milgard?
Customer reviews on the Milgard website indicate that customers are generally satisfied with the company’s products. The company averages 4.7 stars out of 5, with over 45,000 customer reviews on its website.
What are the advantages of Milgard windows?
Milgard windows are high-quality at a reasonable cost and offer variety and innovative technology. The company has a solid reputation, and all of its windows and parts are made in-house.
Is Milgard's window warranty transferrable?
Milgard offers a limited lifetime warranty that transfers from the original owner to all following product owners. If you choose to sell your home, provide the document to the buyer before or at the time of sale to transfer ownership. The transferrable warranty value should also be factored into your home’s asking price as it can boost your home’s resale value.
Methodology: How We Rank Window Companies
At Today’s Homeowner, we strive to bring you the most transparent, accurate information for your home improvement projects. Our window company ratings emphasize what matters most to you — a wide range of well-designed products with reliable installation and great curb appeal.
Our ratings are based on publicly available information about each company, secret shopping online and over the phone, customer-review analysis, and discussions with renovation and building experts. A company can earn a maximum of 100 points across five categories, converted to a five-star scale. We researched dozens of windows installation and replacement companies to develop the following formula:
- Product Offerings (30 points): Window installers can earn the maximum point value in this category if they offer a wide variety of window styles, frame materials, hardware designs, and glass and coating options. Companies earn more points if they design custom windows for your home. We also score the quality and energy efficiency of the windows each company installs. Milgard's wide variety of materials and styles earned it high marks.
- Service Offerings (10 points): When evaluating this category, we consider factors such as consultations, post-installation cleanup, and additional product offerings. We also look at each company's installation team structure – including whether it uses certified window installers or subcontractors to complete work – as this can cause variances in quality. Milgard earned a nearly perfect score here for its maintenance support and education.
- Affordability (25 points): Our affordability rating considers the provider’s average window prices and how they align with industry averages, as well as discounts and payment plans. Milgard lost points for not being transparent with its pricing.
- Warranty and Support (20 points): A best-in-class window installer will back up its work with a solid warranty to give you added peace of mind. Companies receive the maximum point value in this category if they offer lifetime warranties for their products and workmanship. Milgard has a good warranty, but lost points due to the policy's exceptions.
- Company Reputation (15 points): To ensure we’re recommending worthwhile installers, we check each company’s reputation and standing with the Better Business Bureau (BBB). We also consider how many years of experience it has in the window industry. Milgard's solid BBB score helped it earn high marks.
We monitor company data on an ongoing basis to keep rankings and information up to date.
