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May 20, 2024

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    Milgard is a well-known window manufacturer known for durable, energy-efficient windows, particularly its vinyl options. The company offers a solid product warranty, making sure homeowners get the most out of their purchases. Strong warranty coverage is essential given the steep cost of new windows for a home.

    Milgard offers three warranties on its windows: lifetime limited, full lifetime, and a 10-year limited. But what do Milgard’s warranties cover? This guide explores the specifics of Milgard’s warranty windows to give you the information you need to decide whether these windows are right for your home.

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    Are you looking for replacement windows for your home? In this video, Danny Lipford and Joe Truini discuss the best window brands on the market, including Milgard.


    What Does Milgard’s Lifetime Limited Warranty Cover?

    Milgard’s lifetime limited warranty applies to Style Line, Ultra, HomeMaker, and similar window series. Under this warranty, Milgard’s customers receive coverage for a handful of components only. The frame gets a lifetime warranty, while the insulated glass unit (IGU) and window components have 20 years of warranty coverage. Nonconformities in these components are eligible for replacement parts at no charge.


    What Does Milgard’s Full Lifetime Warranty Cover?

    Milgard’s full lifetime warranty is for certain Tuscany and Trinsic Series windows. In addition to select parts, this coverage will also cover labor. The included Tuscany Series windows come with glass breakage coverage, while the included Trinsic Series has an optional upgrade for glass breakage. The upgrade for glass breakage on the Trinsic windows needs to be added at time of purchase.


    What Does Milgard’s 10-Year Limited Warranty Cover?

    Milgard’s 10-year limited warranty lasts for up to 10 years past the manufacture date. It covers parts for nonconformities as well as skilled labor if the job requires special knowledge or skills to complete. Milgard’s lifetime warranties are restricted to the original purchaser of the window, but the 10-year limited warranty is for subsequent owners of the structure. If the original purchaser should sell the house, this coverage will apply.


    What Does “Lifetime” Mean in Milgard’s Warranty?

    Milgard’s warranty states it extends a “lifetime” for vinyl windows, fiberglass windows, patio doors, and more. However, since there’s ample room for interpretation here, this can spur confusion. According to Milgard’s warranties, the “lifetime” timeline extends for as long as the original purchaser owns their home.

    It’s important to note that the lifetime warranty isn’t transferable. So, if you sell your home, the new homeowner doesn’t receive the same lifetime coverage since they weren’t the ones to purchase the windows and aren’t the original purchaser. Instead, the warranty for subsequent owners shortens to 10 years and covers nonconformities.

    Some window series receive additional coverage beyond the basics, such as glass breakage coverage. So, as you browse your options, pay attention to warranty terms on the windows you like.

    Additionally, it’s important to note that the lifetime warranty applies solely to residential customers. Commercial customers receive a shortened warranty extending 10 years past the manufacture date.


    Are There Any Limitations to Milgard’s Warranty?

    Like many warranties, Milgard outlines a few specific limitations to its coverage scope. For example, it offers modified coverages for certain components and items, including the following:

    • Capstock frames receive 10 years of coverage for non-uniform or non-gradual change or pitting, in addition to warping, chipping, cracking, peeling, blistering, or corrosion.
    • Painted and fiberglass frames receive a shortened 10-year warranty for excessive peeling, chalking, cracking, checking, fading, or color change.
    • Windows featuring integrated blinds or shades come with 10 years of coverage for obstruction of vision or significant impairment in usage.
    • Options with laminated and impact insulated glass units (IGUs) get five years for nonconformity under the 10-year limited warranty option.
    • Stress cracks, weather stripping, and insect screens are limited to one year.

    What is Not Covered by Milgard’s Warranty?

    While Milgard’s warranty offers solid coverage for its high-quality windows, it isn’t all-inclusive. These exclusions are essential to consider as you shop for windows for your home, as they outline instances wherein you won’t receive warranty coverage.

    Under Milgard’s warranty, homeowners don’t receive warranty coverage for the following conditions for Milgard products:

    • Installation: Any mishaps associated with installation and workmanship don’t qualify for warranty coverage. This includes an application exceeding the capacity of the product design or failure to install the window properly.
    • Wear and tear: Milgard excludes all normal wear and tear, including aging, weathering, and corrosion, unless otherwise specified.
    • Abuse or misuse: Any damage resulting from a lack of maintenance, abuse, or misuse is outside the warranty umbrella.
    • Glass damage: The warranty doesn’t cover any breakage, scratches, blemishes, or other glass damage unless explicitly specified.
    • Changes or alterations: The warranty excludes any modifications or alterations to the product or its components, such as by applying tints or adding paint finishes.
    • Force or harsh materials: Damage from force, like power washing, or use of harsh cleaners, like abrasives or solvents, falls out of warranty coverage.
    • Acts of nature: Milgard doesn’t cover any acts of nature that may damage your windows, such as battering winds, hail, or similar situations.

    How Do I Make a Warranty Claim on My Milgard Windows?

    When you notice a nonconformity or issue with your Milgard windows, you have 30 days to report the problem to the company. Filing a claim for your Milgard windows is easy. You have a couple of options for submitting a claim:

    • Online: Via Milgard’s contact form
    • By phone: 1-800-milgard (645-4273)

    When you submit a warranty claim, you must provide your contact information, order number, and problem description. Additionally, you’ll need to supply photos of the problem unless you can’t obtain them.

    Once you send the necessary information, Milgard will review the information, investigate the problem, and respond. If Milgard confirms the issue falls under warranty coverage, it will supply replacements as spelled out by its warranty.

    Replacement parts may not be an exact match to the original, as Milgard may discontinue product lines. When this happens, Milgard substitutes parts or products of equal value to remedy the problem. In some cases, Milgard may choose to refund the original purchase to satisfy its obligations.

    It all comes down to the specifics surrounding the damage.

    Today’s Homeowner Tips

    Keep your original Milgard purchase paperwork and warranty information. Documentation showing proof of purchase and installation date will make the warranty claim process faster and easier.


    What Benefits Does the Milgard Warranty Offer Homeowners?

    Milgard’s window warranty offers notable benefits for its buyers. Firstly, the coverage ensures homeowners get the most out of their investment. Overhauling your home with a full set of new windows isn’t cheap, so having protection on that investment is handy.

    The lifetime frame and long-lasting glass coverage offer excellent protection for your new investment. While restrictions apply, the scope of coverage is solid. Such broad coverage prevents you from using cash to cover the cost of replacement windows and repairs (assuming your issues are covered).

    On top of its exceptional warranties, Milgard offers remarkable customer service to make sure its customers always have help when needed. Customers can contact their local Milgard dealer or speak with the company’s customer care team directly by calling its customer service line. Alternatively, customers can request service through the company’s online contact form.


    Key Takeaways on Milgard’s Window Warranty

    Between its strong warranties, reliable customer service team, and respectable reputation in the industry, Milgard’s window warranty terms are among the best on the market. Its warranties offer excellent coverage that extends a lifetime, and while there are a few restrictions, the coverage is better than some of the alternatives available. However, solid warranties aren’t all that matters. Milgard also has fair prices, high-quality windows, and responsive customer service, making it one of the best window brands around.

    Considering Milgard windows for your new construction or home improvement project? In that case, read our complete Milgard review for more details.

    Top Pick

    4.1

    Exclusive Fibrex framing

    A+ rating with the Better Business Bureau

    Team of certified installers

    GET ESTIMATE
    Limited Time:
    Save $375 off each Window!
    Best Customer Service

    4.3

    70 years of experience

    Frequent discounts

    Offers virtual and in-person appointments

    GET ESTIMATE
    Limited Time:
    Buy 2 Windows, Get 2 Free!
    Best Exterior Remodeling
    Logo for Power Home Remodeling

    4.3

    Impressive customer ratings

    Lifetime window warranties

    Large catalog of additional remodeling services

    GET ESTIMATE
    Limited Time:
    No current offers available.
    Best Window Selection

    4.3

    Offers wood and vinyl framing

    Outstanding customizability

    Seven glass options

    GET ESTIMATE
    Limited Time:
    No offers at this time.

    FAQs About Milgard Windows Warranty

    How Long Is the Milgard Warranty?

    Milgard’s lifetime warranties last as long as the original purchaser of the windows owns the structure on certain window components (the frame). Some parts may be covered for 20 years or less. Should the original purchaser sell the home, the warranty lasts for an additional 10 years.


    What Is Covered Under the Milgard Limited Lifetime Warranty?

    Milgard’s limited lifetime warranty covers the primary components of select products, including window frames and insulated glass units (IGUs). The length of coverage varies based on the component.


    What is Covered Under the Milgard Full Lifetime Warranty?

    The full lifetime warranty from Milgard is for select products on the Tuscany and Trinsic Series lines. The Tuscany Series comes with glass breakage coverage, but glass breakage is an optional upgrade for the Trinsic Series.


    Does Milgard Warranty Transfer to New Homeowners?

    Yes, the warranty is transferable to subsequent homeowners, but it drops from a lifetime to a 10-year warranty.


    Does Milgard Replace Broken Window Glass?

    No, Milgard doesn’t replace broken window glass unless explicitly specified. For the most part, Milgard excludes glass replacement costs from warranty coverage.


    Can Milgard's Warranty Be Extended?

    Milgard’s window warranty is usually non-extendable because its products come with a lifetime warranty and already have an industry-leading warranty. Coverage depends on the windows you choose. Some receive a full lifetime warranty, while others have lifetime limited coverage.


    Article Update Log
    5/20/2024
    Reviewed for accuracy, cost data, industry best practices, and expert advice by Hilary Cairns.
    Editorial Contributors
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    Jonathon Jachura

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    Jonathon Jachura is a two-time homeowner with hands-on experience with HVAC, gutters, plumbing, lawn care, pest control, and other aspects of owning a home. He is passionate about home maintenance and finding the best services. His main goal is to educate others with crisp, concise descriptions that any homeowner can use. Jon uses his strong technical background to create engaging, easy-to-read, and informative guides. He does most of his home and lawn projects himself but hires professional companies for the “big things.” He knows what goes into finding the best service providers and contractors. Jon studied mechanical engineering at Purdue University in Indiana and worked in the HVAC industry for 12 years. Between his various home improvement projects, he enjoys the outdoors, a good cup of coffee, and spending time with his family.

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    Hilary Cairns

    Hilary Cairns is a writer with 12 years of professional writing experience. She has covered a diverse set of topics such as custom home building, plumbing, HVAC, energy efficiency, and others. A graduate of SUNY New Paltz with a bachelor's degree in English and a concentration in Creative Writing, she discovered her passion for helping businesses and organizations deliver impactful content that changed lives. Originally from New York, Hilary now calls Florida home (along with 2 cats). When not immersed in her writing work, she enjoys playing video games, reading Stephen King, and researching her (and her friends') genealogy.

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