Home Depot is a home improvement giant selling windows, appliances, tools, services, and anything else you need to execute your DIY project. While Home Depot is well-known throughout the nation, it has a mixed reputation among its customers, which we’ll look at in this guide.
Ready to learn more about this popular home improvement store and top ranked window installation company? Read this Home Depot window review to learn about its services, products, costs, customer service, and more.
My Preferred Window Companies
The Home Depot is just one of the top-rated window companies on the market. The panel below shows a few more providers we think you should check out for your next home improvement project:
4.1
Exclusive Fibrex framing
A+ rating with the Better Business Bureau
Team of certified installers
4.3
Impressive customer ratings
Lifetime window warranties
Large catalog of additional remodeling services
4.3
Offers wood and vinyl framing
Outstanding customizability
Seven glass options
My Review of Home Depot
Total Score: 92 / 100 points
Shopping for windows at Home Depot has many benefits, including a substantial selection of window products, types, materials, and brands and an outstanding number of service offerings many window providers don’t offer. I like that Home Depot is a one-stop shop where I can browse for windows, select a window, customize it if desired, and coordinate the installation. Home Depot also offers a large selection of windows at different prices, allowing everyone to find something that suits their budget.
My biggest concern about purchasing windows through Home Depot is its shorter warranties. Most Home Depot windows come with a 10 to 20-year warranty for installation and product, respectively. While this isn’t insignificant, I prefer providers with longer warranties or a lifetime warranty, so I don’t have to worry about the warranty expiring.
I recommend Home Depot windows, especially if you can shop during a sale or utilize its custom financing options.
What I Like and Don’t Like About Home Depot’s Windows
Now let’s dive into what we like and don’t like about Window World.
Score: 40 / 40 points
You won’t feel limited with this retailer because it offers windows from many different brands, including American Craftsman, JELD-WEN, Simonton Windows and Doors, Milgard, ProtecSure by PGT, Andersen Windows, and Ply Gem, giving you a huge variety to choose from for your home. I like that you can find nearly any type of window or style at Home Depot and opt for window customization to meet a specific aesthetic.
Home Depot doesn’t offer the full range of window series that many of the brands it carries offer. For example, you won’t have the same selection of Andersen Windows at Home Depot as you will if you shop with the provider directly or through an Andersen dealer, which limits your choices.
Score: 9 / 10 points
Compared to many window providers, Home Depot has a more comprehensive selection of service offerings, including free at-home or virtual consultations, disposal and clean-up of old windows, and services provided by certified installers. You can also receive demonstration and maintenance education from your installer to help prolong your new windows’ life span.
I don’t like that Home Depot doesn’t have all in-house contractors because service quality may vary if a third-party contractor completes your Home Depot window installation. I recommend asking your Home Depot representative who will complete your replacement window installation to avoid this situation if possible.
Score: 25 / 25 points
Compared to other window providers and resellers, Home Depot is a standout regarding affordability. Regardless of your budget, you’ll find windows to suit your needs with its range of low-cost and premium windows in different shapes, sizes, and materials. I also like that Home Depot has comprehensive financing options, including an in-store consumer card and custom financing, so that you can alleviate financial stress while choosing the right windows to invest in for your home.
Home Depot carries many window brands, so you’ll see prices ranging from budget-friendly windows to luxury window prices. Suppose you’re strictly looking for a budget-friendly brand. In that case, it may be more convenient to shop with an all-around affordable window provider such as Window World or Universal Windows Direct, which offers more inexpensive windows.
Score: 6 / 10 points
Home Depot offers varying product warranties, depending on the window you choose, but it typically provides at least 10 years of coverage for product and installation. Overall, I like that Home Depot can coordinate window installation and backs up this process with a workmanship warranty – a benefit many window providers don’t offer.
One of the biggest downsides of shopping for new windows with Home Depot is its lackluster window warranties. While its warranties can vary based on the product you’re buying, many windows only come with up to 10 years of warranty coverage, less than some window providers.
Its product warranties fare better, with around 20 years of coverage. But this is still less than providers like Window World, which offer lifetime warranties, providing complete peace of mind that your investment is protected.
Score: 12 / 15 points
Home Depot has an excellent A+ reputation with the Better Business Bureau, a reliable third-party consumer rating agency that many homeowners, myself included, lean on for a trustworthy overview of how companies treat customers. I also like that Home Depot has been around since the 70s because this assures me that the company will be there to troubleshoot and uphold its warranty in ten years should I need to follow up about my windows.
Home Depot has a three-star rating average on many platforms, such as Google and Yelp, which isn’t the worst I’ve seen from window retailers, but it’s nothing to get overly excited about. I would typically like to see at least a four-star rating for a company from which I’m making a significant purchase, like new windows.
How Much Does Home Depot Cost?
Home Depot has a massive range of window products and price ranges as a reseller. The benefit of this is that homeowners with different budgets can find windows that fit their needs and budget.
On average, Home Depot windows with installation cost $800 to $6,500, excluding specialty windows and bay windows, which contain multiple windows and require more materials and labor. This considerable price range reflects the large number of brands Home Depot carries, different window types, and materials.
Home Depot provides the following average costs for vinyl window installation.
| Type of window | Average cost |
| Awning | $925 – $1,250 |
| Bay | $4,750 – $6,000 |
| Casement | $1,000 – $1,900 |
| Double-hung | $825 – $1,400 |
| Shaped | $1,000 – $1,600 |
| Sliding | $800 – $1,300 |
*Average cost includes product, permit, installation, and tax cost estimate per unit
For wood window installation, the Home Depot website lists these average prices.
| Type of window | Average cost |
| Awning | $1,200 – $1,700 |
| Bay | $8,000 – $11,000 |
| Casement | $1,400 – $3,800 |
| Double-hung | $1,600 – $6,500 |
*Average cost includes product, permit, installation, and tax cost estimate per unit
Read Also: The Price of Sliding Windows
Home Depot Financing
Home Depot has excellent financing that outmatches most window brands, which may only offer one financing option. If you buy your windows with Home Depot, you’ll find special deals like its 12-month financing option through January 2024, which provides 12 months of financing on installed door and window purchases of $6,000 or more with credit approval.
Another financing option available is the Home Depot’s Consumer Credit Card, which provides a massive number of benefits:
- Six months of financing on purchases of $299 or more
- Up to 24 months of financing during special promotions
- Zero liability on unauthorized charges
- One year to make returns, which is four times longer than non-cardholders
Home Depot also has sales and promotions regularly featured in-store and online, so consider waiting for a sale to land the best deal possible.
Home Depot offers a simple return policy. You can return items at any store or contact the customer support line at 1-800-455-3869 to initiate an online return through UPS. Items must be returned within 90 days of purchase unless you have a Home Depot Consumer Credit Card, which extends the return period to one year.
What Types of Windows Does Home Depot Offer?
Here are some of the common window types Home Depot sells:
Single-hung and Double-hung
Single-hung windows only allow the bottom sash to open. In contrast, double-hung windows allow both sashes to open, creating increased ventilation.
Casement
Casement windows are hinged windows that open to the left or right. These windows are commonly found above kitchen sinks.
Awning
Awning windows are hinged at the bottom and open outward, creating an awning shape.
Sliding
Sliding windows glide from side to side and are easy to open. They don’t take up much space, making them ideal for cramped spaces.
Picture
Picture windows are fixed windows that don’t open or close but provide an unobstructed view of the outdoors.
Glass Block
As the name suggests, glass block windows are block-shaped windows typically installed in bathrooms, showers, basements, and walls to create privacy.
Bay
Bay windows create a rounded nook that opens up any room. They comprise a combination of joined windows and extend beyond the house.
Shaped & Specialty
Shaped windows are perfect for homeowners looking to make a statement with curves and dramatic angles. They can also provide unique lighting accents.
What Materials Does Home Depot Use In Its Windows?
Home Depot’s frame material options are standard in the window industry. This seller doesn’t offer unique composite, fiberglass, or steel materials.
Its offerings include the following:
- Vinyl
- Wood
- Aluminum
Vinyl
Vinyl, otherwise known as polyvinyl chloride (PVC), is a practical, versatile plastic with strong insulating properties. Vinyl windows tend to be the cheapest window material on the market and are well-liked for being maintenance-free and coming in a massive variety of colors and styles.
Wood
Wood is a classic window material choice, as few materials can replace this beautiful, traditional look. Wood also performs well in terms of energy efficiency but is susceptible to wood rot over time.
Aluminum
Aluminum windows are popular because they are less expensive than wood or fiberglass but offer better durability than vinyl windows. Aluminum windows are incredibly durable, light, strong, and easily withstand intense temperatures.
Does Home Depot Offer Window Customization?
Yes, Home Depot offers window customization. Some of its windows can be ordered in custom sizes, roof pitches, colors, slopes, and with specific blinding or laminated safety features. For example, its skylights have multiple Go Solar Powered Room Darkening or Light Filtering blind options. You can also opt for fixed, manual, solar-powered, or electric functions, giving you many options for customizing your new windows.
Its customization depends on the window brand and type of window you’re interested in, but I found that most windows had at least a few basic customization options, such as color and size.
Read Also: Weather Shield Window Asseessment
Home Depot Consultation & Installation Process
Home Depot’s window installation service allows you to make this retailer a one-stop shop for finding, purchasing, and installing your windows. Here are the basic steps to set up its home services.
- Speak with an in-store or phone customer service representative to schedule a free consultation. You can choose between an in-home or virtual consultation.
- Choose your windows and receive a free quote for window installation and product costs.
- Place your order.
- Your window products will be delivered to your home, and a professional installation technician will arrive to complete the installation.
Does Home Depot Offer a Good Warranty?
Home Depot window warranties vary based on the brand, but it typically offers at least a 10-year warranty on its window products. Unfortunately, this isn’t a strong warranty offering compared to many brands that provide 20-year-plus warranties, and some companies, like Window World, even offer lifetime warranties, which is ideal.
Home Depot Customer Reviews
It’s essential to look at the general trends and any concerns or praise that repeatedly come up about a company to develop a firm idea of how the company treats its customers. After hours of research, I’ve synthesized the following information about the positive and negative aspects of Home Depot based on customer reviews.
Positive Reviews of Home Depot
Positive reviews frequently indicated high-quality product offerings and knowledgeable service staff. Many also appreciated the patient customer service representatives who took the time to break down every step of the purchasing process and maintenance for their new windows. Compared to many window providers who don’t offer in-store customer service or installation services, this is an excellent benefit of shopping with Home Depot.
Negative Reviews of Home Depot
Negative reviews typically highlighted issues with receiving their orders. Other customers complained about experiencing poor service in-store and shared that they preferred the service at Ace Hardware or Lowe’s, even if it cost them a little more than shopping at Home Depot. These negative reviews and lower Yelp and Google Star ratings don’t reassure me about shopping with Home Depot, especially when many window providers have better customer reviews.
Read also: Our Full Review of PGT Windows
How Do Home Depot’s Windows Compare to Its Competitors?
Review the table below for an overview of how Home Depot compares to other window providers.
| Renewal by Andersen | Champion | Window Nation | Universal Windows Direct | Window World | Castle Windows | Home Depot | |
| Our Rating | 4.1 | 4.3 | 3.8 | 4.2 | 4.3 | 3.9 | 4.75 |
| Average Price Per Window | $1,200+ | $850+ | $550+ | $350+ | $550+ | $550+ | 350+ |
| Offers Custom Financing | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Warranty | 20-year glass/parts 10-year hardware 2-year installation | Limited Lifetime Warranty | Lifetime Plus Warranty | True Lifetime Warranty | Limited Lifetime Warranty | Lifetime Warranty | 10-year warranty on most windows |
| BBB Rating | A+ | Not Rated | Not Rated | A- | A+ | A+ | A+ |
Read also: Evaluation of Avanti Systems
So, Is Home Depot Worth It For Your Home?
Home Depot is a good choice if you want a huge selection of window products and an in-store shopping experience that can coordinate your purchase and installation. I like that many Home Depot products are budget-friendly and customizable. However, I don’t love its limited warranties and how many negative reviews pointed out poor customer service experiences.
Now that you know everything there is to know about Home Depot’s window offerings, take a moment to gather quotes and compare several window companies’ prices, products, and reviews before taking the plunge and choosing the best window replacement company for your home. For an alternative option for your windows and doors, check out our review of JELD WEN windows and doors.
4.1
Exclusive Fibrex framing
A+ rating with the Better Business Bureau
Team of certified installers
4.3
Impressive customer ratings
Lifetime window warranties
Large catalog of additional remodeling services
4.3
Offers wood and vinyl framing
Outstanding customizability
Seven glass options
FAQs: Home Depot Reviews
Do Lowes or Home Depot install windows?
Yes, both Home Depot and Lowers provide window installation services.
What brand of windows does Home Depot offer?
Home Depot offers many window brands, including Andersen, JELD-WEN, Milgard, ProtecSure by PGT, and Simonton.
Does Home Depot ever put its windows on sale?
Home Depot frequently offers discounts on its windows, so we recommend waiting until a sale or discount code is available to save money on your purchase.
Methodology: How We Rank Window Companies
At Today’s Homeowner, we strive to bring you the most transparent, accurate information for your home improvement projects. Our window company ratings emphasize what matters most to you — a wide range of well-designed products with reliable installation and great curb appeal.
Our ratings are based on publicly available information about each company, secret shopping online and over the phone, customer-review analysis, and discussions with renovation and building experts. A company can earn a maximum of 100 points across five categories, converted to a five-star scale. We researched dozens of windows installation and replacement companies to develop the following formula:
- Product Offerings (30 points): Window installers can earn the maximum point value in this category if they offer a wide variety of window styles, frame materials, hardware designs, and glass and coating options. Companies earn more points if they design custom windows for your home. We also score the quality and energy efficiency of the windows each company installs.
- Service Offerings (10 points): When evaluating this category, we consider factors such as consultations, post-installation cleanup, and additional product offerings. We also look at each company's installation team structure – including whether it uses certified window installers or subcontractors to complete work – as this can cause variances in quality.
- Affordability (25 points): Our affordability rating considers the provider’s average window prices and how they align with industry averages, as well as discounts and payment plans.
- Warranty and Support (20 points): A best-in-class window installer will back up its work with a solid warranty to give you added peace of mind. Companies receive the maximum point value in this category if they offer lifetime warranties for their products and workmanship.
- Company Reputation (15 points): To ensure we’re recommending worthwhile installers, we check each company’s reputation and standing with the Better Business Bureau (BBB). We also consider how many years of experience it has in the window industry.
We monitor company data on an ongoing basis to keep rankings and information up to date.
