Pella Windows Review

With more than nine decades of experience, the Pella Corporation is a formidable competitor in the window industry. The brand offers various window styles and materials to accommodate a wide range of budgets.

If you’re wondering which top window replacement company to choose, Pella’s website offers a wealth of information, and everything is easy to read and find. It even has pages dedicated to what it offers that competitors don’t. We like that Pella has many window options and builds advanced performance into every style. And the brand doesn’t stick to the basics when it comes to performance. In addition to rigorous testing for energy efficiency, Pella designs windows to be resistant to sound, impact, and weather. You can add optional smart-home integration with Pella’s windows to increase security and convenience, such as remote locking and blind-lowering. 

However, just like any window brand, Pella has weaknesses. Its warranty coverage is inconsistent, varying across window parts and lines. Although this isn’t uncommon in the window industry, it signifies that the brand may not stand behind some aspects of its windows as much as it does others. Moreover, it has many negative customer reviews online.

Read on for an in-depth review of Pella Windows, where I analyzed the company’s product range, customer reviews, warranty coverage, and financing options to help you decide if the brand is right for your next window project.

What Are the Pros and Cons of Pella?

My Take on Pella Windows

Pella is a well-known brand in the industry with a reputation for manufacturing high-quality products. Its extensive lineup features several materials, designs, and innovative touches to add the perfect finish to a home. 

I evaluated Pella in several aspects, including the following:

• Cost: For the most part, pricing for Pella windows is fairly typical for the industry. 
• Customer reviews: These reviews are a critical defining factor for a brand in any industry, so I dug through hundreds of customer reviews throughout my research. I found numerous positive reviews, many of which mentioned the energy efficiency of Pella’s windows. However, there were also multiple unhappy customers, many of whom complained about poor customer service. 
• Energy efficiency: Like many leading window brands, Pella offers several energy-efficient window options. Many of its window products made the ENERGY STAR Most Efficient list in 2025.
• Installation: Homeowners have several installation options for Pella windows: Work with a Pella showroom, hire an independent contractor, consult a home improvement store, or DIY the project. Some companies only allow installation by their own teams, but Pella gives the customer free reign. 
• Reliability: Although Pella has a strong reputation, many customer reviews are negative, mentioning mention issues with reliability, especially from dealers. Several reviews express frustration with the company and its inability to follow up on calls and projects.
• Selection: Pella offers an excellent selection of windows, but its door options are limited. That said, the windows come in eight collections and nine types. 
• Warranty: Many of Pella’s windows come with a limited lifetime warranty, which is excellent. In addition, many windows come with two-year skilled labor coverage. Homeowners can transfer the Pella warranty if they sell their homes, but the warranty shortens to 10 years upon transfer. 

Related reading: Champion Windows Vs. Pella Windows

What Are the Types of Pella Windows?

Pella offers a well-rounded selection of windows, including several types designed for use as doors. Here are the top window types available through Pella:

• Awning: These windows come with a hand crank that allows you to open the window, which swings up and outwards. Awning windows offer superior ventilation and can even be opened on rainy days, as the design prevents water from entering a house. 
• Bay and Bow: These windows feature three-dimensional shapes, with curvatures and angles extending outward. Inside, these windows often feature a cozy box seat or ledge. 
• Casement: Casement windows operate using a hinge on the side, which allows you to swing them open using a hand crank. They’re ideal for areas not easily accessible, such as a bathroom or above a kitchen sink. 
• Custom: Pella gives homeowners the opportunity to order customized windows specific to their homes and aesthetics. 
• Double-hung: These windows have movable sashes along the top and bottom of the window frame. They’re often used on higher floors of a house. 
• Picture: Picture windows create a large, roomy feel in a space, serving as a floor-to-ceiling accent that invites natural light into a home. Given their design, you can’t open them. 
• Single-hung: These windows feature a classic style with a movable sash along the bottom. The top remains stationary, making them a safe option for ground-floor rooms. 
• Sliding: As the name implies, these windows slide horizontally on a track. This makes these windows perfect for small spaces and areas where you want indoor/outdoor living, such as a patio or a porch. Read our article to learn more about the price of sliding windows.
• Specialty: Although much of Pella’s window lineup consists of cut-and-dry designs, there are a few unique options available. These windows consist of wood, feature specialty designs, and feature extra functions.

Watch this video explanation for more details on the window options from Pella:

Pella offers eight series window collections, so there’s plenty of variety to meet almost any aesthetic preference. The lineup consists of three wood window lines, one fiberglass window line, and four vinyl window lines.

Pella Windows Energy Efficiency

While windows might not be the first thing you think of when considering energy efficiency, they play a major role in a home’s energy consumption. According to the United States Department of Energy, heat loss through windows can be as high as 30%.

By investing in energy-efficient windows, homeowners may notice a drop in their utility bills, particularly in the cooler months. Pella offers a few window varieties that boast the ENERGY certification, which means the product meets expectations set by the Environmental Protection Agency (EPA). 

Several of its ENERGY STAR-certified windows earned a position on the ENERGY STAR Most Efficient 2025 list, including products from the Pella 250 series, Architect series, and Lifestyle series. Additionally, Pella offers several energy-efficient glass options for its windows. 

Pella Windows Cost

Pella windows cost around $675 on average. Of course, prices can vary greatly based on the type of windows you choose. For example, a standard window from Pella costs between $200 and $685, but some window series, like its premium Pella Lifestyle series, cost as much as $1,200 or more per window. 

The chart below outlines estimated costs for various types of Pella windows.

Pella Windows Reviews

Pella Windows has dozens of locations (showrooms and dealers) throughout the United States, so millions of homeowners have access to its services and products. I combed through hundreds of real customer reviews on Best Company, Google Reviews, Yelp, and Trustpilot for an inside look at how Pella Windows interacts with its customers. 

Many homeowners expressed approval of the brand, complimenting the energy efficiency of its windows. Some homeowners even mentioned receiving lower energy bills since installing the windows. Pella also has an A+ rating on the BBB, which garners trust.

On the other hand, not all of Pella’s reviews are positive. Numerous homeowners expressed displeasure with the company—specifically mentioning service delays, damaged products, and lack of communication. The brand has a low, 1.7 out of 5-star rating on Trustpilot.

Read Also: Pella Windows Lowes Vs. Pella Store

Real Homeowner Reviews of Pella

I collected a few of Pella’s customer reviews to give potential customers an idea of what they can expect. Reviews vary from one location to the next, as some Pella dealers have excellent customer ratings while others are less than stellar. Here are a few real customer reviews:

Pella Windows Installation Process

If you choose to purchase Pella windows for your next window project, there are specific steps you need to follow to complete the installation process. Here’s what you can expect from a Pella window installation process.

First, you’ll choose a local Pella-certified installer and the windows you want to install. Once you select the installer, they’ll reach out to coordinate an installation date. Additionally, the installer will provide instructions for the prep work you (or your team) need to complete. At this time, you and your salesperson can also arrange for the installation of other Pella product lines, like front doors, patio doors, entry doors, or sliding doors. 

At the time of installation, the installers will walk you through the process, explaining each step so you’re familiar with how it works. They’ll also give you an estimated completion time. As the process begins, your installers will start working through each installation. If any issues arise, the crew will let you know. You can either stay or leave for this part of the project—it’s up to you. 

Upon completion, the crew will ask you to review the installations and craftsmanship to verify they completed the project. At this point, the crew will clean up the area around each installation and wrap up any finishing touches or changes. 

Pella Availability

Pella windows are available in all 50 states and the brand has an impressive distribution network. Its products are widely available through major retailers, including national hardware stores, building supply stores, lumberyards, and certified window contractors.  

Given the broad availability, customers usually don’t have any issues finding windows by Pella. However, if your local store or Home Depot doesn’t carry the Pella windows you need, you can always order online through Pella’s website. Or if your home is a new construction or remodel, ask the builder or general contractor for help obtaining replacement windows.

When ordering windows online, customers must select the window type, measurements, glass selection, material choice, and fixed or moving sash. Extra choices are available, such as interior and exterior colors, hardware finishes, grilles, and screen choices. After ordering the windows, customers can have them delivered to the job site or sent to Pella’s nearest warehouse for pickup.   

Pella Warranty Coverage

Warranty coverage adds to the total value of the windows you’re investing in as it provides extra peace of mind. Pella offers a competitive limited lifetime warranty for its window frames and non-laminated glass materials. Here’s a quick overview of Pella’s warranties:

• Pella Vinyl Windows Warranty: Most of Pella’s vinyl windows have 10 years of coverage on laminated glass and DuraColor exterior paint. However, the blinds and shades only have five years of coverage.
• Pella Wood Windows Warranty: Most Pella wood windows have 10 to 20 years of warranty coverage on aluminum cladding peelings, non-laminated glass, and wood deterioration.
• Pella Impervia Series Warranty: This warranty is the most complex with limited lifetime coverage on Duracase framing, 20 years on glass, 10 years on the paint finish, and 10 years for fiberglass-resin windows.

Overall, Pella offers a pretty standard but competitive manufacturer’s warranty on its windows. For most homeowners, this should be plenty of coverage to give them peace of mind that their investment is protected. Most of Pella’s warranty coverage is transferable for a certain time frame. We suggest reading warranties carefully to understand what can void your warranty. 

Comparing Pella Windows With Competitors

So how does Pella compare to other top providers, like Andersen Windows? The following table compares each provider so you can assess which sells the best window for your needs.

Advertisement

This site receives compensation from some of the companies featured in this listing, which may impact where and how products appear. When you click “Get Quote,” you will be connected with partners who may contact you with information related to your inquiry. This listing doesn’t feature all companies, products, or offers that may be available.

Company	BBB Rating	Warranty	Average Price	State Availability	Link
Pella Our Review	A+	N/A	$1,200+	All 50 states	Our Review
Andersen Windows Our Review	A+	20-year glass, 10-year hardware, 2-year installation	$230–$3,600	All 50 states & Canada	Our Review
Milgard Our Review	C-	Limited Lifetime	$550+	Dealers in California, independent retailers throughout U.S.	Our Review

For more comparisons to other top providers, check out these articles:

• Window World Vs. Pella
• Pella Vs. JELD–WEN
• Pella Vs. Reliabilt
• Pella Vs. Thompson Creek

Final Thoughts: Is Pella Windows Worth It for Your Home?

Pella has built an impressive reputation in its lifetime by providing excellent products at a reasonable price. The company puts its windows through rigorous testing to ensure superior performance, workmanship, and quality.

There’s a lot to like about Pella, including energy-saving features and advanced technology that makes its windows resistant to weather, impact, and noise. But no matter how innovative and passionate about window performance Pella appears on its site, we can’t ignore that many customer reviews point to negative experiences with window quality and customer service. 

We recommend speaking with a Pella sales rep and reading testimonials to better understand what you can expect for the type of project you’re interested in. It’s also a good idea to get quotes from a few companies before deciding which to hire for your window installation.

Methodology: How We Rank Pella and Other Window Companies

At Today’s Homeowner, we strive to bring you the most transparent, accurate information for your home improvement projects. Our window company ratings emphasize what matters most to you—a wide range of well-designed products with reliable installation and great curb appeal.

Our ratings are based on publicly available information about each company, secret shopping online and over the phone, customer-review analysis, and discussions with renovation and building experts.

A company can earn a maximum of 100 points across five categories, converted to a five-star scale. We researched dozens of windows installation and replacement companies to develop the following formula:

• Product Offerings (40 points): Window installers can earn the maximum point value in this category if they offer a wide variety of window styles, frame materials, hardware designs, and glass and coating options. Companies earn more points if they design custom windows for your home. We also score the quality and energy efficiency of the windows each company installs.

• Service Offerings (10 points): When evaluating this category, we consider factors such as consultations, post-installation cleanup, and additional product offerings. We also look at each company’s installation team structure – including whether it uses certified window installers or subcontractors to complete work – as this can cause variances in quality.

• Affordability (25 points):  Our affordability rating considers the provider’s average window prices and how they align with industry averages, as well as discounts and payment plans.

• Warranty and Support (10 points): A best-in-class window installer will back up its work with a solid warranty to give you added peace of mind. Companies receive the maximum point value in this category if they offer lifetime warranties for their products and workmanship.

• Company Reputation (15 points): To ensure we’re recommending worthwhile installers, we check each company’s reputation and standing with the Better Business Bureau (BBB). We also consider its years of experience in the window industry. 

We monitor company data on an ongoing basis to keep rankings and information up to date.