Benjamin Franklin Plumbing has provided a multitude of plumbing services nationwide. Known for their punctuality and skill, Benjamin Franklin’s plumbers promise to satisfy your plumbing needs, matched with a guarantee.

Below, Today’s Homeowner has reviewed Benjamin Franklin’s services and practices, so you can see if they are the right plumbing service for you.


  • Emergency plumbing services
  • Drains and drain cleaning
  • Toilets
  • Pumps
  • Disposal repair and installation
  • Water conditioning
  • Water heater services
  • Sinks
  • Faucets
  • Tubs and showers
  • Pipes and sewers

What to expect from Benjamin Franklin

All of Benjamin Franklin Plumbing’s franchises are independently owned and operated. This allows the professionals to understand and diagnose typical plumbing issues in your local area. Benjamin Franklin Plumbing also provides around-the-clock service for all of their customers, putting your emergency first.

If There’s Any Delay, It’s You We Pay™

Benjamin Franklin knows how urgent emergencies can be, so they aim to be as punctual as possible. To ensure this, they have a late policy to benefit your time. For every minute that a plumber is late, $5.00 will be paid back to you. They will pay you up to $300.00 maximum.

UWIN®️ Consumer service resource

To ensure that your plumbing needs are fully taken care of and stay that way, Benjamin Franklin Plumbing provides a consumer service resource exclusively available to Benjamin Franklin customers. Each service has a 100% satisfaction guarantee that holds up for a full two years from the date of service.

Highly trained professionals

All Benjamin Franklin plumbers are highly skilled and continue their education through courses and regularly attend seminars. All of the plumbers come prepared and are able to solve up to 90% of all plumbing issues in one visit, fixing your problem as fast as possible.


While prices are not listed on Benjamin Franklin Plumbing’s website, you can request an appointment by calling (800) 471-0809. This company promises to use a StraightForward pricing guide to price your needs fairly and efficiently.

Today’s Homeowner’s Benjamin Franklin review

Today’s Homeowner recommends Benjamin Franklin Plumbing due to its reliability and the high priority it places on its customers and their satisfaction. Service professionals come prepared to any call and try to fix your problem with efficiency and quality. They understand that time is valuable and your time shouldn’t be wasted on waiting on a plumbing response.

Additionally, the company’s 24/7 emergency service combined with their 100% satisfaction guarantee and punctuality promise make Benjamin Franklin Plumbing one of America’s most trusted plumbing companies.

BBB rating

Benjamin Franklin Plumbing maintains an A+ rating from the Better Business Bureau (BBB) and has been accredited since 1997. The BBB rates companies based on their commitment to responding to customer feedback.

Customer reviews

Here are a few customer reviews from the BBB website:

“Writing a review for [my plumber] who came by this morning to fix a sink drain in my bathroom. [My plumber] was great! He was thoughtful in his approach and showed me where the problems could come from and how best to stay ahead of them. He was on time, courteous, knowledgeable, and got the job done! He cleaned everything up, so you can’t tell there had ever been a problem in the bathroom. This is my first time using Ben Franklin and I highly recommend them!”

— Jeff C.

I recently hired Benjamin Franklin’s Utility Division to fix a broken water line. [The professionals] responded quickly, did a professional job, and charged a fair price. I wouldn’t hesitate to use them again.”


History and years of experience

Benjamin Franklin Plumbing is part of the Authority Brands family. Authority Brands is the parent company of many home services brands. Authority Brands, including Benjamin Franklin Plumbing, is devoted to providing the best service to their customers.

Editorial Contributors
Alora Bopray

Alora Bopray

Staff Writer

Alora Bopray is a digital content producer for the home warranty, HVAC, and plumbing categories at Today's Homeowner. She earned her bachelor's degree in psychology from the University of St. Scholastica and her master's degree from the University of Denver. Before becoming a writer for Today's Homeowner, Alora wrote as a freelance writer for dozens of home improvement clients and informed homeowners about the solar industry as a writer for EcoWatch. When she's not writing, Alora can be found planning her next DIY home improvement project or plotting her next novel.

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Roxanne Downer


Roxanne Downer is a commerce editor at Today’s Homeowner, where she tackles everything from foundation repair to solar panel installation. She brings more than 15 years of writing and editing experience to bear in her meticulous approach to ensuring accurate, up-to-date, and engaging content. She’s previously edited for outlets including MSN, Architectural Digest, and Better Homes & Gardens. An alumna of the University of Pennsylvania, Roxanne is now an Oklahoma homeowner, DIY enthusiast, and the proud parent of a playful pug.

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