How To Choose a Foundation Repair Company
Hiring a qualified foundation repair contractor ensures you have someone who will inspect the damage thoroughly and make appropriate fixes. It's important to do your research beforehand, focusing on the factors listed here.
Experience
Look for a reliable local foundation company with significant experience in successfully fixing a wide range of foundation problems. Technicians should have extensive experience with current repair methods and materials. Contact the company to ask how long it’s served your community.
Reputation
Reading online reviews, checking the Better Business Bureau, and asking for local references helps confirm that a company routinely provides good workmanship and great customer service. Pay attention if you see numerous complaints about poor service or faulty repairs.
Licensing and Insurance
Only hire providers that are properly licensed, bonded, and have both liability and workers compensation insurance. The West Virginia Department of Labor handles contractor licensing in the state. To obtain licensure, a contractor must pass a business and law exam on top of a specialty exam for their trade, must provide proof of workers' compensation insurance, and must be bonded. There may be additional requirements for contractors to do certain work with concrete.
Warranties
Choose a provider that offers transferable warranties of at least 10 years, ideally up to lifetime guarantees, to fully back their foundation repairs. This demonstrates confidence in the quality of their work and offers protection in case of future issues.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- What options do you offer for financing? Providers often offer payment plans for larger foundation repairs.
- Realistically, how long will the repairs take? Look for companies that provide reasonable estimates.
- What foundation defects did you identify during inspection that could be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers an unclear answer, it may be attempting to bill you for extra work.
- What type of warranties are provided? Trustworthy providers typically offer warranties of at least 10 years on materials and labor.
- Can you provide a complete written cost estimate and project scope? Getting the details in writing helps protect you from unexpected costs.
- What repairs do you recommend for this situation, and why? Your contractor may consider options such as wall anchors, steel piers, and carbon fiber. By asking, you can get an idea of what solutions a company offers and compare between providers.
Taking the time to vet foundation repair companies helps homeowners find the best fit for their needs. A company that can answer the above questions likely performs durable, long-lasting repairs. Fixing foundation problems right away reduces the risk of future structural damage.