How To Choose a Foundation Repair Company
Hiring a qualified foundation repair contractor ensures you have someone who will inspect the damage thoroughly and make appropriate fixes. It's important to do your research beforehand, focusing on the factors listed here.
Experience
Look for a reputable local foundation provider with a proven history of successfully fixing all foundation types. Technicians should have up-to-date knowledge of current repair materials and methods. Contact the company to ask how long it’s served your community.
Reputation
Reading through online reviews, checking the Better Business Bureau, and asking for local references helps you verify that the provider consistently delivers quality work and a great customer experience. Pay attention if you see numerous complaints about shoddy repairs or poor service.
Licensing and Insurance
Choose a provider that has the right licenses, bonds, and coverage plans for liability and workers' compensation. Across the state of Tennessee, contractors need to have a Prime (General) Contractor license from the Department of Commerce & Insurance for any project worth $25,000 or more. In Robertson, Marion, Davidson, Shelby, Hamilton, Haywood, Bradley, Knox, and Rutherford counties, contractors additionally require a Home Improvement license for home improvement projects worth between $3,000 and $25,000. The former requires an exam, while the latter does not. Both types of license require proof of insurance. There may be additional requirements for contractors to do certain concrete work.
Warranties
Choose a company that offers long transferable warranties of at least a decade, ideally up to lifetime guarantees, to back their foundation repairs. This demonstrates confidence in the quality of their work and offers protection in case of future issues.
Questions To Ask Foundation Repair Companies
As part of your research into foundation repair providers, get detailed answers to questions such as:
- What options do you have for financing? Many providers offer payment plans for larger foundation projects.
- Can you provide a project scope and cost estimate in writing? Make sure to get quotes in writing to protect yourself from unexpected costs.
- What guarantees do you provide? Reliable companies typically provide labor and materials warranties for at least 10 years.
- What foundation defects did you find during inspection that may be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers an unclear answer, it may be trying to bill you for unnecessary work.
- Realistically, how long will repairs take to complete? Look for providers that provide reasonable estimates.
- What exact repair method do you recommend for this specific situation and why? Your provider may consider options such as carbon fiber, steel piers, and wall anchors. Asking allows you to compare suggested solutions between companies.
Taking the time to vet foundation repair companies helps homeowners identify the best fit for their needs. A company that can answer the above questions likely performs durable, long-lasting repairs. Fixing foundation problems quickly reduces the risk of future structural damage.