How To Choose a Foundation Repair Company
Conduct research before starting your foundation repair project, so you can find the most qualified foundation repair provider. Here are the main factors we recommend considering.
Experience
We recommend looking for a local foundation repair company with a long history of fixing various kinds of foundation problems. These companies should have expertise in the latest materials and techniques. Ask providers how long they've served your area.
Reputation
Reading online reviews, checking the Better Business Bureau, and requesting local references helps verify that a company routinely provides quality work and good service. Pay attention if you see multiple complaints about faulty repairs or poor service.
Licensing and Insurance
It's important to select a provider that has the right licenses, bonding, and coverage for liability and workers' compensation. Throughout Tennessee, contractors need a Prime (General) Contractor license from the Department of Commerce & Insurance for any project worth $25,000 or more. In Shelby, Davidson, Robertson, Haywood, Bradley, Hamilton, Marion, Rutherford, and Knox counties, contractors also need a Home Improvement license for home improvement projects worth between $3,000 and $25,000. The former requires an exam and the latter does not. Both types of license require proof of insurance. There may be additional requirements for contractors to do certain work with concrete.
Warranties
Choose a provider that offers long transferable warranties of at least a decade, ideally up to lifetime guarantees, to back their foundation repairs. This demonstrates that they stand behind the quality of their repairs and offers protection in case of future issues.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- What financing options do you offer? Many providers offer payment plans for larger foundation projects.
- Can you provide a complete written project scope and cost estimate? Getting quotes in writing helps protect you from unexpected costs.
- What type of warranties are provided? Trustworthy providers will offer warranties of at least 10 years on labor and materials.
- What foundation defects did you identify during inspection that may be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers an unclear answer, it may be attempting to bill you for extra work.
- Realistically, how long will the repairs take to complete? Look for companies that provide reasonable estimates.
- What repair method would you recommend for my specific situation and why? Your provider may consider options such as wall anchors, steel piers, and carbon fiber. Asking allows you to compare suggested solutions between companies.
Taking the time to vet foundation repair companies helps homeowners find the best fit for their needs. A company that can answer the above questions likely delivers durable, long-lasting repairs. Fixing foundation problems quickly decreases the risk of future structural damage.
