How To Choose a Foundation Repair Company
You need a good foundation repair company to accurately evaluate issues and make appropriate repairs. Do thorough research and focus on these key factors when selecting the right company.
Experience
Look for a reliable local foundation provider with significant experience in successfully fixing foundations. Technicians should have expert-level understanding of current repair methods and materials. Contact the company to ask how long it’s served your community.
Reputation
Spend time checking online reviews, browsing the Better Business Bureau, and requesting local references. This will help confirm that a provider consistently delivers quality work and great customer service. Take note of any complaints mentioning faulty repairs or poor service.
Licensing and Insurance
Make sure any professional you hire has the appropriate credentials, bonds, and insurance for liability and workers' compensation. In all of Tennessee, contractors must have a Prime (General) Contractor license from the Department of Commerce & Insurance for any project worth more than $25,000. In Robertson, Hamilton, Shelby, Rutherford, Haywood, Bradley, Davidson, Marion, and Knox counties, contractors also need to have a Home Improvement license for home improvement projects between $3,000 and $25,000. The former requires an exam and the latter does not. Both licenses require proof of insurance. There may be additional requirements for contractors to do certain work with concrete.
Warranties
Opt for a provider offering long transferable warranties of at least 10 years, ideally lifetime guarantees, to completely back its foundation repair work. This exhibits confidence that the repairs will be effective and offers protection should problems develop later.
Questions To Ask Foundation Repair Companies
While researching options for foundation repair providers, get detailed answers to questions such as:
- What financing options do you offer? Many providers offer payment plans for larger foundation projects.
- Realistically, how long will the repairs take? Look for providers that provide reasonable estimates.
- What repair method do you recommend for this specific situation and why? Your provider may consider options such as carbon fiber, wall anchors, and steel piers. Asking allows you to compare suggested solutions between companies.
- Can you provide a project scope and cost estimate in writing? Be sure to get quotes in writing to protect yourself from unexpected expenses.
- What do you see as the likely cause of my issues based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide unclear answers may be trying to bill you for unnecessary work.
- What warranties do you provide? Reliable companies typically provide labor and materials warranties that last at least 10 years.
Taking time to carefully evaluate foundation repair contractors will help homeowners find the right company for their needs. A company that can thoroughly answer these questions is likely one that delivers durable, high-quality repairs. Swiftly addressing foundation issues helps avoid further structural damage.