How To Choose a Foundation Repair Company
Conduct research before beginning your foundation repair project, so you can find the most qualified foundation repair provider. Here are the main factors to consider.
Experience
Look for a reputable local foundation provider with a proven history of successfully fixing a wide range of foundation problems. Technicians should have up-to-date knowledge of current repair materials and methods. Contact the company to ask how long it’s served your community.
Reputation
Looking through online reviews, checking the Better Business Bureau, and requesting local references helps confirm that a company consistently provides good workmanship and great customer service. Pay attention if you see multiple complaints about faulty repairs or poor service.
Licensing and Insurance
Make sure any professional you hire has the appropriate licenses, bonds, and insurance for liability and workers' compensation. In all of Tennessee, contractors need a Prime (General) Contractor license from the Department of Commerce & Insurance for any project worth $25,000 or more. In Marion, Haywood, Rutherford, Knox, Shelby, Davidson, Bradley, Hamilton, and Robertson counties, contractors also need a Home Improvement license for home improvement projects between $3,000 and $25,000. While the former requires an exam, the latter does not. Both licenses require proof of insurance. There may be additional requirements for contractors to do certain concrete work.
Warranties
Opt for a provider offering long transferable warranties of at least 10 years, ideally lifetime guarantees, to completely back its repair work. This exhibits confidence that the repairs will be effective and offers protection should problems develop later.
Questions To Ask Foundation Repair Companies
During your assessment of potential foundation repair companies, make sure to ask detailed questions such as:
- What financing options do you have? Providers often offer payment plans for larger foundation repairs.
- Can you provide a project scope and cost estimate in writing? Be sure to get quotes in writing to shield yourself from unexpected expenses.
- Realistically, how long will repairs take to complete? Look for providers that provide reasonable estimates.
- What type of guarantees are provided? Reputable companies typically offer warranties of minimum 10 years on labor and materials.
- What repairs do you recommend for this situation, and why? Your contractor may consider options such as carbon fiber, wall anchors, and steel piers. By asking, you can get an idea of what solutions a company offers and compare between providers.
- What foundation flaws did you find during inspection that could be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers a vague answer, it may be attempting to bill you for extra work.
Taking the time to review foundation repair companies helps homeowners select the ideal match for their needs. A provider that can answer the questions above is likely one that offers long-lasting, durable repairs. Promptly fixing foundation problems helps avoid further structural damage.