How To Choose a Foundation Repair Company
You need a good foundation repair company to properly assess issues and make appropriate repairs. Do your research and focus on these important factors when looking for the right company.
Experience
Find a local foundation repair company with extensive experience fixing all foundation types. It should have specialized knowledge of the latest repair methods and materials. Ask how long a company has served your area.
Reputation
Spend time checking online reviews, browsing the Better Business Bureau, and requesting local references. This will help verify that a provider consistently delivers quality work and great customer service. Take note of any complaints mentioning faulty repairs or poor service.
Licensing and Insurance
It's important to select a company that has valid licenses, bonding, and coverage for liability and workers' compensation. Throughout Tennessee, contractors need a Prime (General) Contractor license from the Department of Commerce & Insurance for any project worth $25,000 or more. In Hamilton, Davidson, Knox, Bradley, Haywood, Marion, Shelby, Rutherford, and Robertson counties, contractors also need to have a Home Improvement license for home improvement projects worth between $3,000 and $25,000. The former requires an exam, while the latter does not. Both types of license require proof of insurance. Contractors may have to meet additional requirements to do certain work with concrete.
Warranties
Look for a company that provides lengthy transferable warranties for a minimum of a decade, preferably lifetime guarantees, to back its work. This demonstrates faith that its services are top-quality and safeguards you if issues arise in the future.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- What foundation defects did you find during inspection that may be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers a vague answer, it may be trying to bill you for extra work.
- What repairs would you recommend for this situation, and why? Your contractor may offer options such as carbon fiber, wall anchors, and steel piers. By asking, you can get an idea of what solutions a company offers and compare between providers.
- What type of guarantees do you offer? Reputable companies will offer warranties of minimum 10 years on materials and labor.
- What options do you offer for financing? Providers often offer payment plans for larger foundation repairs.
- How long will repairs realistically take to complete? Look for providers that provide reasonable estimates.
- Can you provide a project scope and cost estimate in writing? Make sure to get quotes in writing to protect yourself from unexpected costs.
Carefully evaluating foundation repair companies helps homeowners find the ideal match for their needs. A provider that can answer the questions above is likely one that offers high-quality, durable repairs. Promptly fixing foundation problems helps avoid further structural damage.



