How To Choose a Foundation Repair Company
You need a good foundation repair contractor to properly assess issues and make appropriate repairs. Do your research and focus on these key factors when selecting the right company.
Experience
Choose a well-established local company with many years, ideally decades, of experience successfully completing all kinds of foundation repairs. These providers have specialized expertise using the latest methods and materials. Ask how long a company has served homes in your area.
Reputation
Carefully reading online reviews, checking the Better Business Bureau, and asking for local references helps confirm that a provider consistently delivers high-quality work and good customer service. Pay attention to any complaints about shoddy repairs or poor service.
Licensing and Insurance
Make sure any company you hire has the right credentials, bonds, and insurance for liability and workers' compensation. Throughout Tennessee, contractors need a Prime (General) Contractor license from the Department of Commerce & Insurance for any project worth more than $25,000. In Robertson, Rutherford, Haywood, Davidson, Knox, Hamilton, Bradley, Shelby, and Marion counties, contractors additionally require a Home Improvement license for home improvement projects between $3,000 and $25,000. The former requires an exam, while the latter does not. Both licenses require proof of insurance. Contractors may have to meet additional requirements to do certain concrete work.
Warranties
Pick a company that offers long transferable warranties for a minimum of 10 years and, if possible, lifetime guarantees to fully back its services. This displays faith that their repairs will be high-quality and long-lasting and provides protection should problems come up later.
Questions To Ask Foundation Repair Companies
During the process of selecting foundation repair providers, get detailed answers to questions such as:
- What foundation flaws did you identify during inspection that may be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers a vague answer, it may be trying to bill you for extra work.
- How long will repairs realistically take? Look for companies that provide reasonable estimates.
- What repairs would you recommend for this situation, and why? Your contractor may consider options such as carbon fiber, steel piers, and wall anchors. Asking allows you to compare suggested solutions between companies.
- What type of guarantees are provided? Trustworthy providers typically offer warranties of minimum 10 years on labor and materials.
- Can you provide a cost estimate and project scope in writing? Be sure to get quotes in writing to shield yourself from unexpected costs.
- What options do you have for financing? Many providers offer payment plans for larger foundation projects.
Carefully assessing foundation repair companies helps homeowners find the best fit for their needs. A company that can answer the above questions likely completes long-lasting, quality repairs. Addressing foundation problems quickly lowers the risk of future structural damage.