How To Choose a Foundation Repair Company
You need a good foundation repair company to accurately evaluate issues and make appropriate repairs. Do thorough research and focus on these important factors when looking for the right company.
Experience
We recommend hiring a local foundation repair company with a proven reputation for fixing various foundation issues. These companies should have expertise in the latest materials and techniques. Ask how many years a provider has served your area.
Reputation
Looking through online reviews, checking the Better Business Bureau, and asking for local references helps verify that a company regularly provides quality work and great customer service. Pay attention if you see multiple complaints about poor service or faulty repairs.
Licensing and Insurance
It's important to select a provider that has the correct credentials, bonding, and insurance for liability and workers' compensation. Across the state of Tennessee, contractors require a Prime (General) Contractor license from the Department of Commerce & Insurance for any project worth $25,000 or more. In Marion, Knox, Bradley, Shelby, Hamilton, Davidson, Robertson, Rutherford, and Haywood counties, contractors also require a Home Improvement license for home improvement projects worth between $3,000 and $25,000. The former requires an exam and the latter does not. Both license types require proof of insurance. There may be additional requirements for contractors to do certain concrete work.
Warranties
Choose a provider that offers transferable warranties of at least a decade, ideally lifetime guarantees, to back their foundation repairs. This demonstrates that they stand behind the quality of their repairs and offers protection in case of future issues.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- What warranties do you provide? Reliable companies typically provide labor and materials warranties that last at least 10 years.
- Realistically, how long will the repairs take? Look for companies that provide reasonable estimates.
- What options do you have for financing? Providers often offer payment plans for larger foundation repairs.
- Can you provide a complete written project scope and cost estimate? Getting the details in writing helps shield you from unexpected expenses.
- What repairs do you recommend for my situation, and why? Your contractor may offer options such as carbon fiber, steel piers, and wall anchors. Asking allows you to compare suggested solutions between companies.
- What do you see as the likely cause of my issues based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide unclear answers may be attempting to bill you for unneeded work.
Taking time to vet foundation repair companies will help you select the right one for you. Providers that can thoroughly answer these questions will likely provide long-lasting, high-quality repairs. Swiftly fixing foundation issues helps avoid future structural damage.