How To Choose a Foundation Repair Company
Working with a qualified foundation repair provider is important for accurately evaluating the damage and making the right repairs. We recommend focusing on these main factors.
Experience
Look for a reliable local foundation company with significant experience in successfully fixing a wide range of foundation problems. Technicians should have expert-level understanding of current repair methods and materials. Contact the company to ask how long it’s served your community.
Reputation
Reading online reviews, checking the Better Business Bureau, and asking for local references helps confirm that a company regularly provides good workmanship and great customer service. Pay attention if you see numerous complaints about poor service or faulty repairs.
Licensing and Insurance
Only hire providers that are properly licensed, bonded, and have both workers compensation and liability insurance. Across the state of Tennessee, contractors require a Prime (General) Contractor license from the Department of Commerce & Insurance for projects worth over $25,000. In Bradley, Davidson, Shelby, Knox, Hamilton, Rutherford, Marion, Robertson, and Haywood counties, contractors also require a Home Improvement license for home improvement projects between $3,000 and $25,000. While the former requires an exam, the latter does not. Both licenses require proof of insurance. Contractors may have to meet additional requirements to do certain work with concrete.
Warranties
Pick a provider that offers long transferable warranties for a minimum of 10 years and, if possible, lifetime guarantees to fully back its foundation repair services. This displays confidence that the company's work is top-notch and provides protection if problems come up later.
Questions To Ask Foundation Repair Companies
To compare foundation repair providers, you should ask detailed questions such as:
- How long will the repairs realistically take to complete? Look for providers that provide reasonable estimates.
- Can you provide a cost estimate and project scope in writing? Make sure to get quotes in writing to shield yourself from unexpected costs.
- What do you see as the likely cause of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide vague answers may be trying to bill you for extra work.
- What guarantees do you provide? Reputable providers usually provide labor and materials warranties of at least 10 years.
- What repairs do you recommend for this situation, and why? Your contractor may provide options such as steel piers, carbon fiber, and wall anchors. Asking allows you to compare suggested solutions between companies.
- What financing options do you have? Many providers offer payment plans for larger foundation projects.
Taking time to vet foundation repair companies will help you identify the right one for you. Providers that can thoroughly answer these questions will likely deliver durable, high-quality repairs. Swiftly fixing foundation issues helps prevent future structural damage.