How To Choose a Foundation Repair Company
Working with a qualified foundation repair provider is important for properly evaluating the damage and completing repairs correctly. We recommend focusing on these key factors.
Experience
Look for a well-established local provider with many years, ideally decades, of experience successfully handling all kinds of foundation repairs. These companies have specialized expertise using the latest methods and materials. Ask how long a company has served homes in your area.
Reputation
Spend time reading through online reviews, browsing the Better Business Bureau, and requesting local references. This will help confirm that the company consistently delivers good workmanship and great customer service. Take note of any complaints about faulty repairs or poor service.
Licensing and Insurance
It's important to select a company that has valid credentials, bonding, and coverage for liability and workers' compensation. In all of Tennessee, contractors must have a Prime (General) Contractor license from the Department of Commerce & Insurance for projects worth $25,000 or more. In Rutherford, Knox, Shelby, Davidson, Bradley, Marion, Hamilton, Haywood, and Robertson counties, contractors also need to have a Home Improvement license for home improvement projects worth between $3,000 and $25,000. The former requires an exam, while the latter does not. Both licenses require proof of insurance. There may be additional requirements for contractors to do certain work with concrete.
Warranties
Opt for a provider offering transferable coverage for 10+ years, ideally lifetime guarantees, to completely back its foundation services. This exhibits belief in the quality and durability of the repairs and offers protection should problems develop later.
Questions To Ask Foundation Repair Companies
To compare foundation repair providers, you should ask detailed questions such as:
- What financing options do you offer? Providers often offer payment plans for larger foundation repairs.
- What type of guarantees are provided? Trustworthy providers typically offer warranties of minimum 10 years on labor and materials.
- What foundation defects did you find during inspection that could be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers an unclear answer, it may be attempting to bill you for extra work.
- What repair method would you recommend for this specific situation and why? Your provider may consider options such as wall anchors, steel piers, and carbon fiber. By asking, you can get an idea of what solutions a company offers and compare between providers.
- Can you provide a project scope and cost estimate in writing? Be sure to get quotes in writing to protect yourself from unexpected expenses.
- Realistically, how long will the repairs take? Look for companies that provide reasonable estimates.
Carefully assessing foundation repair companies helps homeowners locate the best fit for their needs. A company that can answer the above questions likely delivers long-lasting, quality repairs. Fixing foundation problems right away decreases the risk of future structural damage.
