How To Choose a Foundation Repair Company
You need a good foundation repair company to properly assess issues and make appropriate repairs. Do your research and focus on these important factors when selecting the right company.
Experience
Look for a well-established local provider with many years, ideally decades, of experience successfully completing all manner of foundation repairs. These companies have specialized expertise with the latest methods and materials. Ask how long a company has been serving your area.
Reputation
Researching online reviews, checking the Better Business Bureau, and asking for local references helps you confirm that a company consistently delivers quality work and a great customer experience. Pay attention if you see numerous complaints about shoddy repairs or poor service.
Licensing and Insurance
Choose a company that has the right licenses, bonds, and coverage plans for liability and workers' compensation. Across the state of Tennessee, contractors must have a Prime (General) Contractor license from the Department of Commerce & Insurance for any project worth over $25,000. In Robertson, Bradley, Marion, Hamilton, Rutherford, Shelby, Knox, Davidson, and Haywood counties, contractors also need a Home Improvement license for home improvement projects valued between $3,000 and $25,000. The former requires an exam, while the latter does not. Both types of license require proof of insurance. Contractors may have to meet additional requirements to do certain concrete work.
Warranties
Opt for a provider offering long transferable warranties of at least 10 years, ideally lifetime guarantees, to completely back its repair work. This exhibits belief in the quality and durability of the repairs and offers protection should problems develop later.
Questions To Ask Foundation Repair Companies
As you evaluate potential foundation repair companies, make sure to ask in-depth questions such as:
- What type of warranties are provided? Trustworthy providers often offer warranties of at least 10 years on labor and materials.
- What financing options do you have? Providers often offer payment plans for larger foundation repairs.
- What repairs would you recommend for this situation, and why? Your contractor may consider options such as steel piers, wall anchors, and carbon fiber. Asking allows you to compare suggested solutions between companies.
- How long will repairs realistically take? Look for companies that provide reasonable estimates.
- Can you provide a complete written cost estimate and project scope? Getting the details in writing helps shield you from unexpected expenses.
- What foundation flaws did you identify during inspection that may be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers an unclear answer, it may be attempting to bill you for unneeded work.
Taking the time to review foundation repair companies helps homeowners find the ideal match for their needs. A provider that can answer the questions above is likely one that offers long-lasting, durable repairs. Promptly fixing foundation problems helps avoid further structural damage.