How To Choose a Foundation Repair Company
Working with a qualified foundation repair business is important for properly evaluating the damage and completing repairs correctly. We suggest focusing on these main factors.
Experience
Look for a well-established local company with many years, ideally decades, of experience successfully completing all types of foundation repairs. These companies have specialized expertise using the latest materials and methods. Ask how long a company has been serving your area.
Reputation
Spend time researching online reviews, browsing the Better Business Bureau, and requesting local references. This will help confirm that the company consistently delivers good workmanship and great customer service. Take note of any complaints about faulty repairs or poor service.
Licensing and Insurance
Only hire providers that are properly licensed, bonded, and have both workers compensation and liability insurance. In all of Tennessee, contractors must have a Prime (General) Contractor license from the Department of Commerce & Insurance for projects worth $25,000 or more. In Marion, Hamilton, Haywood, Robertson, Bradley, Shelby, Davidson, Knox, and Rutherford counties, contractors also need to have a Home Improvement license for home improvement projects valued between $3,000 and $25,000. While the former requires an exam, the latter does not. Both license types require proof of insurance. There may be additional requirements for contractors to do certain concrete work.
Warranties
Choose a provider that offers long transferable warranties of at least a decade, ideally lifetime guarantees, to back their foundation repairs. This demonstrates confidence in the quality of their work and offers protection in case of future issues.
Questions To Ask Foundation Repair Companies
As part of your research into foundation repair providers, get detailed answers to questions such as:
- What financing options do you have? Many providers offer payment plans for larger foundation projects.
- Can you provide a complete written project scope and cost estimate? Getting quotes in writing helps protect you from unexpected expenses.
- What repairs would you recommend for this situation, and why? Your contractor may offer options such as wall anchors, steel piers, and carbon fiber. By asking, you can get an idea of what solutions a company offers and compare between providers.
- What are some likely causes of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide unclear answers may be attempting to bill you for unneeded work.
- How long will repairs realistically take? Look for companies that provide reasonable estimates.
- What guarantees do you provide? Reputable providers generally provide labor and materials warranties for at least 10 years.
Thoroughly assessing foundation repair companies helps homeowners identify the ideal match for their needs. A provider that can answer the questions above is likely one that provides long-lasting, durable repairs. Promptly fixing foundation problems helps prevent further structural damage.