How To Choose a Foundation Repair Company
Conduct research before beginning your foundation repair project, so you can find the most qualified foundation repair provider. Here are the main factors to consider.
Experience
Look for a reputable local foundation provider with significant experience in successfully fixing all foundation types. Technicians should have up-to-date knowledge of current repair methods and materials. Contact the company to ask how long it’s served your community.
Reputation
Carefully reading online reviews, checking the Better Business Bureau, and asking for local references helps verify that a provider consistently delivers top-notch workmanship and good customer service. Pay attention to any complaints about poor service or faulty repairs.
Licensing and Insurance
Choose a provider that has the right licenses, bonds, and coverage plans for liability and workers' compensation. Throughout Tennessee, contractors require a Prime (General) Contractor license from the Department of Commerce & Insurance for projects worth over $25,000. In Shelby, Davidson, Haywood, Robertson, Knox, Hamilton, Bradley, Rutherford, and Marion counties, contractors also need a Home Improvement license for home improvement projects between $3,000 and $25,000. The former requires an exam and the latter does not. Both license types require proof of insurance. Contractors may have to meet additional requirements to do certain work with concrete.
Warranties
Choose a provider that offers transferable warranties of at least 10 years, ideally lifetime guarantees, to fully back their foundation repairs. This demonstrates confidence in the quality of their work and offers protection in case of future issues.
Questions To Ask Foundation Repair Companies
As part of your research into foundation repair providers, get detailed answers to questions such as:
- What foundation flaws did you find during inspection that may be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers a vague answer, it may be trying to bill you for unnecessary work.
- What type of guarantees do you offer? Reputable companies typically offer warranties of minimum 10 years on labor and materials.
- Can you provide a cost estimate and project scope in writing? Make sure to get quotes in writing to shield yourself from unexpected expenses.
- What exact repair method do you recommend for this specific situation and why? Your provider may offer options such as wall anchors, steel piers, and carbon fiber. Asking allows you to compare suggested solutions between companies.
- What options do you have for financing? Many providers offer payment plans for larger foundation projects.
- How long will the repairs realistically take to complete? Look for companies that provide reasonable estimates.
Taking time to carefully evaluate foundation repair contractors will help homeowners find the right company for their needs. A company that can thoroughly answer these questions is likely one that offers durable, high-quality repairs. Swiftly addressing foundation issues helps prevent further structural damage.