How To Choose a Foundation Repair Company
Hiring a qualified foundation repair business ensures you have someone who will inspect the damage thoroughly and make appropriate fixes. It's important to do your research beforehand, focusing on the factors listed here.
Experience
We suggest looking for a local foundation repair provider with a proven reputation for fixing various foundation issues. These companies should have expertise in the latest materials and techniques. Ask providers how long they've served your area.
Reputation
Researching online reviews, checking the Better Business Bureau, and asking for local references helps you confirm that the company consistently delivers good workmanship and a positive customer service experience. Pay attention if you see multiple complaints about shoddy repairs or poor service.
Licensing and Insurance
It's important to select a provider that has the right licenses, bonding, and insurance for liability and workers' compensation. Across the state of Tennessee, contractors need a Prime (General) Contractor license from the Department of Commerce & Insurance for projects worth $25,000 or more. In Hamilton, Rutherford, Marion, Robertson, Shelby, Bradley, Davidson, Haywood, and Knox counties, contractors also require a Home Improvement license for home improvement projects between $3,000 and $25,000. The former requires an exam, while the latter does not. Both license types require proof of insurance. There may be additional requirements for contractors to do certain work with concrete.
Warranties
Pick a provider that offers long transferable warranties for a minimum of 10 years and, if possible, lifetime guarantees to fully back its services. This displays faith that their repairs will be high-quality and long-lasting and provides protection should problems come up later.
Questions To Ask Foundation Repair Companies
To compare foundation repair providers, you should ask detailed questions such as:
- What do you see as the likely cause of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide vague answers may be attempting to bill you for unneeded work.
- What type of warranties do you offer? Trustworthy providers often offer warranties of minimum 10 years on materials and labor.
- What options do you offer for financing? Many providers offer payment plans for larger foundation projects.
- How long will the repairs realistically take to complete? Look for providers that provide reasonable estimates.
- What repairs would you recommend for my situation, and why? Your contractor may provide options such as carbon fiber, wall anchors, and steel piers. Asking allows you to compare suggested solutions between companies.
- Can you provide a complete written project scope and cost estimate? Getting the details in writing helps shield you from unexpected costs.
Taking the time to review foundation repair companies helps homeowners identify the ideal match for their needs. A provider that can answer the questions above is likely one that provides high-quality, durable repairs. Promptly fixing foundation problems helps avoid further structural damage.