How To Choose a Foundation Repair Company
Working with a qualified foundation repair provider is important for properly evaluating the damage and completing repairs correctly. We suggest focusing on these key factors.
Experience
Choose a well-established local provider with many years, ideally decades, of experience successfully completing all types of foundation repairs. These companies have specialized expertise with the latest materials and methods. Ask how long a company has served homes in your area.
Reputation
Reading online reviews, checking the Better Business Bureau, and asking for local references helps verify that a company regularly provides good workmanship and good service. Pay attention if you see multiple complaints about poor service or faulty repairs.
Licensing and Insurance
Choose a provider that has the proper licenses, bonds, and insurance policies for liability and workers' compensation. Across the state of Tennessee, contractors need to have a Prime (General) Contractor license from the Department of Commerce & Insurance for projects worth more than $25,000. In Rutherford, Shelby, Robertson, Knox, Hamilton, Haywood, Davidson, Bradley, and Marion counties, contractors must also have a Home Improvement license for home improvement projects valued between $3,000 and $25,000. The former requires an exam, while the latter does not. Both license types require proof of insurance. Contractors may have to meet additional requirements to do certain work with concrete.
Warranties
Look for a company that provides lengthy transferable warranties for a minimum of a decade, or preferably lifetime guarantees, to back its foundation repairs. This demonstrates faith that its services are top-quality and safeguards you if issues arise in the future.
Questions To Ask Foundation Repair Companies
As part of your research into foundation repair providers, get detailed answers to questions such as:
- What type of warranties do you offer? Trustworthy providers will offer warranties of minimum 10 years on materials and labor.
- Can you provide a complete written project scope and cost estimate? Getting quotes in writing helps shield you from unexpected expenses.
- How long will repairs realistically take? Look for providers that provide reasonable estimates.
- What options do you have for financing? Many providers offer payment plans for larger foundation projects.
- What foundation defects did you find during inspection that may be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers a vague answer, it may be attempting to bill you for unnecessary work.
- What repairs do you recommend for this situation, and why? Your contractor may offer options such as steel piers, wall anchors, and carbon fiber. Asking allows you to compare suggested solutions between companies.
Carefully reviewing foundation repair companies will help you locate the right one for you. Providers that can thoroughly answer these questions will likely offer durable, high-quality repairs. Promptly addressing foundation issues helps prevent future structural damage.