How To Choose a Foundation Repair Company
Working with a qualified foundation repair provider is important for accurately evaluating the damage and making the right repairs. We recommend focusing on these main factors.
Experience
Look for a well-established local company with many years, ideally decades, of experience successfully handling all kinds of foundation repairs. These companies have specialized expertise with the latest methods and materials. Ask how long a company has been serving your area.
Reputation
Carefully reading online reviews, checking the Better Business Bureau, and asking for local references helps verify that a provider consistently delivers high-quality work and good customer service. Pay attention to any complaints about poor service or faulty repairs.
Licensing and Insurance
Make sure any professional you hire has the appropriate licenses, bonds, and insurance for liability and workers' compensation. In all of Tennessee, contractors require a Prime (General) Contractor license from the Department of Commerce & Insurance for any project worth $25,000 or more. In Shelby, Davidson, Rutherford, Hamilton, Bradley, Marion, Haywood, Robertson, and Knox counties, contractors additionally require a Home Improvement license for home improvement projects valued between $3,000 and $25,000. The former requires an exam and the latter does not. Both types of license require proof of insurance. Contractors may have to meet additional requirements to do certain work with concrete.
Warranties
Choose a company that offers transferable warranties of at least a decade, ideally lifetime guarantees, to fully back their foundation repairs. This demonstrates that they stand behind the quality of their repairs and offers protection in case of future issues.
Questions To Ask Foundation Repair Companies
To compare foundation repair companies, you should ask specific questions such as:
- What financing options do you have? Many providers offer payment plans for larger foundation projects.
- What repair method would you recommend for this specific situation and why? Your provider may consider options such as wall anchors, carbon fiber, and steel piers. Asking allows you to compare suggested solutions between companies.
- What are some likely causes of my issues based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide vague answers may be trying to bill you for extra work.
- How long will the repairs realistically take to complete? Look for companies that provide reasonable estimates.
- What type of guarantees are provided? Trustworthy providers will offer warranties of at least 10 years on labor and materials.
- Can you provide a complete written project scope and cost estimate? Getting quotes in writing helps shield you from unexpected expenses.
Thoroughly reviewing foundation repair companies helps homeowners locate the best fit for their needs. A company that can answer the above questions likely completes long-lasting, quality repairs. Repairing foundation problems quickly lowers the risk of future structural damage.