How To Choose a Foundation Repair Company
Do thorough research before beginning your foundation repair project, so you can find the most qualified foundation repair company. Here are the main factors we recommend considering.
Experience
Look for a reliable local foundation provider with a proven history of successfully fixing a wide range of foundation problems. Technicians should have expert-level understanding of current repair materials and methods. Contact the company to ask how long it’s served your community.
Reputation
Researching online reviews, checking the Better Business Bureau, and asking for local references helps you confirm that the provider consistently delivers good workmanship and a positive customer service experience. Pay attention if you see multiple complaints about poor service or faulty repairs.
Licensing and Insurance
Make sure any professional you hire has the right licenses, bonds, and insurance for liability and workers' compensation. Across the state of Tennessee, contractors need a Prime (General) Contractor license from the Department of Commerce & Insurance for projects worth more than $25,000. In Shelby, Knox, Hamilton, Haywood, Marion, Bradley, Davidson, Robertson, and Rutherford counties, contractors also need to have a Home Improvement license for home improvement projects valued between $3,000 and $25,000. The former requires an exam and the latter does not. Both license types require proof of insurance. There may be additional requirements for contractors to do certain concrete work.
Warranties
Pick a company that offers warranties of 10+ years that you can transfer to a new owner if you sell and, if possible, lifetime guarantees to fully back its foundation repair services. This displays confidence that the company's work is top-notch and provides protection if problems come up later.
Questions To Ask Foundation Repair Companies
During the process of selecting foundation repair providers, get detailed answers to questions such as:
- What repair method would you recommend for this specific situation and why? Your provider may offer options such as wall anchors, carbon fiber, and steel piers. Asking allows you to compare suggested solutions between companies.
- What financing options do you have? Providers often offer payment plans for larger foundation repairs.
- Can you provide a complete written cost estimate and project scope? Getting quotes in writing helps shield you from unexpected costs.
- What foundation defects did you find during inspection that could be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers an unclear answer, it may be attempting to bill you for extra work.
- What type of guarantees do you offer? Trustworthy providers often offer warranties of minimum 10 years on materials and labor.
- Realistically, how long will the repairs take? Look for companies that provide reasonable estimates.
Taking time to vet foundation repair companies will help you identify the right one for you. Providers that can thoroughly answer these questions will likely provide long-lasting, high-quality repairs. Swiftly fixing foundation issues helps prevent future structural damage.