How To Choose a Foundation Repair Company
Working with a qualified foundation repair business is important for accurately evaluating the damage and completing repairs correctly. We suggest focusing on these key factors.
Experience
Look for a well-established local company with a long track record of experience successfully handling all kinds of foundation repairs. These companies have specialized expertise with the latest methods and materials. Ask how long a company has served homes in your area.
Reputation
Researching online reviews, checking the Better Business Bureau, and asking for local references helps you confirm that the provider consistently delivers good workmanship and a positive customer service experience. Pay attention if you see numerous complaints about shoddy repairs or poor service.
Licensing and Insurance
Choose a provider that has the proper licenses, bonds, and coverage plans for liability and workers' compensation. Across the state of Tennessee, contractors must have a Prime (General) Contractor license from the Department of Commerce & Insurance for any project worth over $25,000. In Davidson, Knox, Shelby, Rutherford, Marion, Robertson, Hamilton, Haywood, and Bradley counties, contractors must also have a Home Improvement license for home improvement projects valued between $3,000 and $25,000. The former requires an exam, while the latter does not. Both types of license require proof of insurance. Contractors may have to meet additional requirements to do certain work with concrete.
Warranties
Look for a provider that offers transferable coverage for a minimum of 10 years, preferably lifetime guarantees, to back its repair work. This demonstrates that the company stands behind its work and safeguards you if issues come up in the future.
Questions To Ask Foundation Repair Companies
During your assessment of potential foundation repair companies, make sure to ask detailed questions such as:
- How long will the repairs realistically take to complete? Look for providers that provide reasonable estimates.
- What foundation defects did you find during inspection that could be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers an unclear answer, it may be attempting to bill you for unnecessary work.
- What options do you offer for financing? Many providers offer payment plans for larger foundation projects.
- What repairs would you recommend for my situation, and why? Your contractor may provide options such as wall anchors, steel piers, and carbon fiber. Asking allows you to compare suggested solutions between companies.
- Can you provide a complete written project scope and cost estimate? Getting the details in writing helps shield you from unexpected expenses.
- What type of guarantees are provided? Trustworthy providers often offer warranties of minimum 10 years on materials and labor.
Taking time to carefully evaluate foundation repair contractors will help homeowners discover the right company for their needs. A company that can thoroughly answer these questions is likely one that offers long-lasting, high-quality repairs. Promptly fixing foundation issues helps avoid further structural damage.
