How To Choose a Foundation Repair Company
Research thoroughly before starting your foundation repair project, so you can find the most qualified foundation repair provider. Here are the main factors to consider.
Experience
We recommend choosing a local foundation repair provider with a proven reputation for fixing various kinds of foundation problems. These companies should have expertise in the latest materials and techniques. Ask how many years a provider has served your area.
Reputation
Reading through online reviews, checking the Better Business Bureau, and requesting local references helps you confirm that the company consistently delivers good workmanship and a positive customer service experience. Pay attention if you see numerous complaints about poor service or faulty repairs.
Licensing and Insurance
Make sure any company you hire has the appropriate credentials, bonds, and insurance for liability and workers' compensation. In South Carolina, general contractors who work on residential homes may be licensed by the Contractor's Licensing Board (if they also do commercial work) or the Residential Builders Commission (if they do only residential work). General contractors must have two years of work experience, while residential builders must have at least a year. Both are required to pass an exam and be bonded. Certain small projects can be exempt from licensing requirements. Contractors may have to meet additional requirements to do certain work with concrete.
Warranties
Choose a company that offers long transferable warranties of at least 10 years, ideally up to lifetime guarantees, to fully back their foundation repairs. This demonstrates that they stand behind the quality of their repairs and offers protection in case of future issues.
Questions To Ask Foundation Repair Companies
As you evaluate potential foundation repair companies, make sure to ask detailed questions such as:
- What financing options do you have? Many providers offer payment plans for larger foundation projects.
- Realistically, how long will repairs take to complete? Look for companies that provide reasonable estimates.
- What foundation flaws did you identify during inspection that may be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers a vague answer, it may be attempting to bill you for extra work.
- What repair method would you recommend for this specific situation and why? Your provider may offer options such as wall anchors, carbon fiber, and steel piers. Asking allows you to compare suggested solutions between companies.
- What type of guarantees do you offer? Reputable companies typically offer warranties of minimum 10 years on labor and materials.
- Can you provide a complete written project scope and cost estimate? Getting the details in writing helps protect you from unexpected costs.
Taking time to carefully evaluate foundation repair contractors will help homeowners discover the right company for their needs. A company that can thoroughly answer these questions is likely one that provides durable, high-quality repairs. Promptly fixing foundation issues helps avoid further structural damage.