How To Choose a Foundation Repair Company
Do thorough research before beginning your foundation repair project, so you can find the most qualified foundation repair provider. Here are the main factors we recommend considering.
Experience
Look for a reliable local foundation company with significant experience in successfully fixing a wide range of foundation problems. Technicians should have expert-level understanding of current repair materials and methods. Contact the company to ask how long it’s served your community.
Reputation
Looking through online reviews, checking the Better Business Bureau, and requesting local references helps verify that a company routinely provides good workmanship and great customer service. Pay attention if you see multiple complaints about poor service or faulty repairs.
Licensing and Insurance
It's important to select a company that has valid credentials, bonding, and coverage for liability and workers' compensation. In South Carolina, general contractors who work on residential homes can be licensed by the Contractor's Licensing Board (if they also work on commercial jobs) or the Residential Builders Commission (if they only do residential work). General contractors are required to have two years of work experience, while residential builders must have at least a year. Both need to pass an exam and be bonded. Certain small projects may be exempt from licensing requirements. There may be additional requirements for contractors to do certain work with concrete.
Warranties
Pick a provider that offers warranties of 10+ years that you can transfer to a new owner if you sell and, if possible, lifetime guarantees to fully back its services. This displays confidence that the company's work is top-notch and provides protection should problems come up later.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- How long will the repairs realistically take to complete? Look for companies that provide reasonable estimates.
- What type of warranties are provided? Reputable companies often offer warranties of minimum 10 years on materials and labor.
- What financing options do you offer? Many providers offer payment plans for larger foundation projects.
- What repair method would you recommend for my specific situation and why? Your provider may offer options such as wall anchors, carbon fiber, and steel piers. Asking allows you to compare suggested solutions between companies.
- What do you see as the likely cause of my issues based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide vague answers may be trying to bill you for unneeded work.
- Can you provide a project scope and cost estimate in writing? Be sure to get quotes in writing to shield yourself from unexpected costs.
Taking time to vet foundation repair companies will help you select the right one for you. Providers that can thoroughly answer these questions will likely provide durable, high-quality repairs. Swiftly fixing foundation issues helps prevent future structural damage.