How To Choose a Foundation Repair Company
Conduct research before starting your foundation repair project, so you can find the most qualified foundation repair company. Here are the main factors we recommend considering.
Experience
Look for a well-established local provider with many years, ideally decades, of experience successfully completing all kinds of foundation repairs. These providers have specialized expertise using the latest methods and materials. Ask how long a company has been serving your area.
Reputation
Thoroughly reading online reviews, checking the Better Business Bureau, and getting local references helps confirm that a provider consistently delivers top-notch workmanship and good customer service. Pay attention to any complaints about poor service or faulty repairs.
Licensing and Insurance
Only hire companies that are properly licensed, bonded, and have both workers compensation and liability insurance. The North Carolina Licensing Board for General Contractors handles licensing in the state. Your foundation contractor will most likely be licensed by the board as a Specialty Contractor. Contractors are required to pass an exam before a license is issued. There may be additional requirements for contractors to do certain concrete work.
Warranties
Opt for a provider offering transferable coverage for 10+ years, ideally lifetime guarantees, to completely back its repair work. This exhibits belief in the quality and durability of the repairs and offers protection should problems develop later.
Questions To Ask Foundation Repair Companies
During the process of selecting foundation repair providers, get detailed answers to questions such as:
- What foundation flaws did you identify during inspection that may be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers an unclear answer, it may be trying to bill you for unnecessary work.
- What warranties do you provide? Reliable companies typically provide labor and materials warranties for at least 10 years.
- How long will repairs realistically take? Look for providers that provide reasonable estimates.
- Can you provide a project scope and cost estimate in writing? Be sure to get quotes in writing to protect yourself from unexpected costs.
- What financing options do you offer? Many providers offer payment plans for larger foundation projects.
- What exact repair method do you recommend for this specific situation and why? Your provider may consider options such as wall anchors, carbon fiber, and steel piers. By asking, you can get an idea of what solutions a company offers and compare between providers.
Taking the time to vet foundation repair companies helps homeowners find the best fit for their needs. A company that can answer the above questions likely delivers durable, long-lasting repairs. Addressing foundation problems quickly reduces the risk of future structural damage.