How To Choose a Foundation Repair Company
Hiring a qualified foundation repair company ensures you have someone who will inspect the damage thoroughly and make appropriate fixes. It's important to do your research beforehand, focusing on the factors listed here.
Experience
Look for a reliable local foundation company with significant experience in successfully fixing a wide range of foundation problems. Technicians should have up-to-date knowledge of current repair methods and materials. Contact the company to ask how long the business has served your community.
Reputation
Reading through online reviews, checking the Better Business Bureau, and asking for local references helps you confirm that the company consistently delivers good workmanship and a positive customer service experience. Pay attention if you see multiple complaints about shoddy repairs or poor service.
Licensing and Insurance
Only hire companies that are properly licensed, bonded, and have both liability and workers compensation insurance. The North Carolina Licensing Board for General Contractors issues licenses throughout the state. Your foundation contractor will likely be licensed by the board as a Specialty Contractor. To obtain a license, a contractor must pass an exam. There may be additional requirements for contractors to do certain concrete work.
Warranties
Opt for a provider offering transferable coverage for 10+ years, ideally lifetime guarantees, to completely back its repair work. This exhibits belief in the quality and durability of the repairs and offers protection should problems develop later.
Questions To Ask Foundation Repair Companies
During the process of selecting foundation repair providers, get detailed answers to questions such as:
- Can you provide a cost estimate and project scope in writing? Make sure to get quotes in writing to protect yourself from unexpected expenses.
- What options do you offer for financing? Providers often offer payment plans for larger foundation repairs.
- What foundation defects did you find during inspection that may be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers an unclear answer, it may be trying to bill you for extra work.
- Realistically, how long will repairs take to complete? Look for providers that provide reasonable estimates.
- What exact repair method would you recommend for this specific situation and why? Your provider may consider options such as carbon fiber, wall anchors, and steel piers. By asking, you can get an idea of what solutions a company offers and compare between providers.
- What type of guarantees are provided? Trustworthy providers often offer warranties of minimum 10 years on labor and materials.
Taking the time to vet foundation repair companies helps homeowners locate the best fit for their needs. A company that can answer the above questions likely delivers durable, long-lasting repairs. Repairing foundation problems right away decreases the risk of future structural damage.