How To Choose a Foundation Repair Company
You need a good foundation repair company to accurately evaluate issues and make appropriate repairs. Do your research and focus on these factors when looking for the right company.
Experience
Find a local foundation repair company with significant experience fixing all types of foundations. It should have specialized knowledge of the latest repair techniques and materials. Ask how long a provider has served your area.
Reputation
Reading through online reviews, checking the Better Business Bureau, and requesting local references helps you confirm that the provider consistently delivers good workmanship and a great customer experience. Pay attention if you see multiple complaints about shoddy repairs or poor service.
Licensing and Insurance
Make sure any company you hire has the appropriate credentials, bonds, and insurance for liability and workers' compensation. The North Carolina Licensing Board for General Contractors handles licensing in the state. Your foundation contractor will likely be licensed by the board as a Specialty Contractor. To obtain a license, a contractor must pass an exam. Contractors may have to meet additional requirements to do certain concrete work.
Warranties
Pick a provider that offers warranties of 10+ years that you can transfer to a new owner if you sell and, if possible, lifetime guarantees to fully back its services. This displays confidence that the company's work is top-notch and provides protection should problems come up later.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- What repairs do you recommend for my situation, and why? Your contractor may offer options such as steel piers, wall anchors, and carbon fiber. Asking allows you to compare suggested solutions between companies.
- Can you provide a project scope and cost estimate in writing? Be sure to get quotes in writing to protect yourself from unexpected costs.
- What do you see as the likely cause of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide unclear answers may be trying to bill you for extra work.
- What warranties do you offer? Reliable companies generally provide labor and materials warranties that last at least 10 years.
- Realistically, how long will repairs take? Look for companies that provide reasonable estimates.
- What options do you offer for financing? Many providers offer payment plans for larger foundation projects.
Taking time to carefully evaluate foundation repair contractors will help homeowners discover the right company for their needs. A company that can thoroughly answer these questions is likely one that provides durable, high-quality repairs. Promptly fixing foundation issues helps prevent further structural damage.