How To Choose a Foundation Repair Company
You need a good foundation repair contractor to properly assess issues and make appropriate repairs. Do your research and focus on these key factors when looking for the right company.
Experience
Find a local foundation repair provider with deep experience fixing all kinds of foundation problems. It should have specialized knowledge of the latest repair methods and materials. Ask how long a provider has served your area.
Reputation
Carefully reading online reviews, checking the Better Business Bureau, and asking for local references helps verify that a provider consistently delivers high-quality work and good customer service. Pay attention to any complaints about poor service or faulty repairs.
Licensing and Insurance
Choose a provider that has the proper licenses, bonds, and insurance policies for liability and workers' compensation. The North Carolina Licensing Board for General Contractors issues licenses throughout the state. Your foundation contractor will most likely be licensed by the board as a Specialty Contractor. Contractors must pass an exam in order to receive a license. Contractors may have to meet additional requirements to do certain concrete work.
Warranties
Pick a provider that offers warranties of 10+ years that you can transfer to a new owner if you sell and, if possible, lifetime guarantees to fully back its work. This displays confidence that the company's work is top-notch and provides protection should problems come up later.
Questions To Ask Foundation Repair Companies
While researching options for foundation repair providers, get detailed answers to questions such as:
- What type of guarantees do you offer? Trustworthy providers will offer warranties of minimum 10 years on labor and materials.
- What foundation defects did you identify during inspection that could be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers an unclear answer, it may be trying to bill you for extra work.
- What repair method do you recommend for my specific situation and why? Your provider may offer options such as carbon fiber, wall anchors, and steel piers. By asking, you can get an idea of what solutions a company offers and compare between providers.
- What options do you offer for financing? Many providers offer payment plans for larger foundation projects.
- Realistically, how long will repairs take to complete? Look for providers that provide reasonable estimates.
- Can you provide a complete written project scope and cost estimate? Getting quotes in writing helps shield you from unexpected costs.
Taking time to carefully evaluate foundation repair contractors will help homeowners discover the right company for their needs. A company that can thoroughly answer these questions is likely one that offers durable, high-quality repairs. Promptly fixing foundation issues reduces the risk of further structural damage.