How To Choose a Foundation Repair Company
Research thoroughly before beginning your foundation repair project, so you can find the most qualified foundation repair provider. Here are the main factors to consider.
Experience
Choose a well-established local provider with a long track record of experience successfully handling all types of foundation repairs. These providers have specialized expertise using the latest methods and materials. Ask how long a company has been serving your area.
Reputation
Looking through online reviews, checking the Better Business Bureau, and requesting local references helps confirm that a company regularly provides quality work and great customer service. Pay attention if you see multiple complaints about faulty repairs or poor service.
Licensing and Insurance
Only hire providers that are properly licensed, bonded, and have both workers compensation and liability insurance. The North Carolina Licensing Board for General Contractors takes care of licensing in the state. Your foundation contractor will most likely be licensed as a Specialty Contractor by the board. Before becoming licensed, contractors must pass an exam. There may be additional requirements for contractors to do certain concrete work.
Warranties
Pick a provider that offers transferable warranties for a minimum of a decade and, if possible, lifetime guarantees to fully back its work. This displays confidence that the company's work is top-notch and provides protection if problems come up later.
Questions To Ask Foundation Repair Companies
As part of your research into foundation repair providers, get detailed answers to questions such as:
- How long will the repairs realistically take? Look for providers that provide reasonable estimates.
- What foundation flaws did you find during inspection that could be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers an unclear answer, it may be attempting to bill you for unnecessary work.
- What repairs do you recommend for this situation, and why? Your contractor may provide options such as carbon fiber, wall anchors, and steel piers. Asking allows you to compare suggested solutions between companies.
- What type of warranties are provided? Reputable companies typically offer warranties of at least 10 years on labor and materials.
- Can you provide a project scope and cost estimate in writing? Make sure to get quotes in writing to protect yourself from unexpected costs.
- What options do you offer for financing? Many providers offer payment plans for larger foundation projects.
Carefully evaluating foundation repair companies helps homeowners identify the ideal match for their needs. A provider that can answer the questions above is likely one that delivers high-quality, durable repairs. Promptly fixing foundation problems helps prevent further structural damage.