How To Choose a Foundation Repair Company
Conduct research before beginning your foundation repair project, so you can find the most qualified foundation repair provider. Here are the main factors we recommend considering.
Experience
Look for a reputable local foundation company with significant experience in successfully fixing all foundation types. Technicians should have up-to-date knowledge of current repair materials and methods. Contact the company to ask how long it’s served your community.
Reputation
Thoroughly reading online reviews, checking the Better Business Bureau, and asking for local references helps confirm that a provider consistently delivers top-notch workmanship and good customer service. Pay attention to any complaints about poor service or faulty repairs.
Licensing and Insurance
It's important to select a company that has valid licenses, bonding, and insurance for liability and workers' compensation. The North Carolina Licensing Board for General Contractors handles licensing in the state. Your foundation contractor will most likely be classified as a Specialty Contractor by the board. Contractors are required to pass an exam before a license is issued. There may be additional requirements for contractors to do certain work with concrete.
Warranties
Pick a company that offers warranties of 10+ years that you can transfer to a new owner if you sell and, if possible, lifetime guarantees to fully back its work. This displays confidence that the company's work is top-notch and provides protection should problems come up later.
Questions To Ask Foundation Repair Companies
During the process of selecting foundation repair providers, get detailed answers to questions such as:
- What financing options do you offer? Providers often offer payment plans for larger foundation repairs.
- What type of guarantees do you offer? Reputable companies will offer warranties of minimum 10 years on materials and labor.
- What are some likely causes of my issues based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide unclear answers may be attempting to bill you for unnecessary work.
- What exact repair method do you recommend for this specific situation and why? Your provider may offer options such as wall anchors, carbon fiber, and steel piers. Asking allows you to compare suggested solutions between companies.
- Can you provide a complete written project scope and cost estimate? Getting the details in writing helps shield you from unexpected costs.
- Realistically, how long will repairs take to complete? Look for companies that provide reasonable estimates.
Taking time to carefully evaluate foundation repair contractors will help homeowners find the right company for their needs. A company that can thoroughly answer these questions is likely one that provides long-lasting, high-quality repairs. Promptly fixing foundation issues helps prevent further structural damage.