How To Choose a Foundation Repair Company
Hiring a qualified foundation repair provider ensures you have someone who will inspect the damage thoroughly and make appropriate fixes. It's important to conduct research beforehand, focusing on the factors listed here.
Experience
We recommend choosing a local foundation repair company with a well-established track record of fixing various foundation issues. These companies should have deep knowledge of the latest techniques and materials. Ask how many years a provider has served your area.
Reputation
Looking through online reviews, checking the Better Business Bureau, and asking for local references helps verify that a company regularly provides quality work and great customer service. Pay attention if you see multiple complaints about faulty repairs or poor service.
Licensing and Insurance
Choose a provider that has the right licenses, bonds, and coverage plans for liability and workers' compensation. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. On top of this, most jobs will require at least one individual to hold a Construction Supervisor's License. Work done by registered HICs is backed by the Guaranty Fund, which can provide compensation of up to $10,000 if there are issues and your contractor is unable to pay. Contractors may have to meet additional requirements to do certain work with concrete.
Warranties
Look for a company that provides lengthy transferable warranties for a minimum of a decade, preferably lifetime guarantees, to back its work. This demonstrates that the company stands behind its work and safeguards you if issues come up in the future.
Questions To Ask Foundation Repair Companies
As part of your research into foundation repair providers, get detailed answers to questions such as:
- What exact repair method do you recommend for my specific situation and why? Your provider may offer options such as carbon fiber, wall anchors, and steel piers. By asking, you can get an idea of what solutions a company offers and compare between providers.
- What financing options do you have? Providers often offer payment plans for larger foundation repairs.
- How long will the repairs realistically take to complete? Look for providers that provide reasonable estimates.
- What foundation flaws did you find during inspection that may be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers a vague answer, it may be attempting to bill you for unnecessary work.
- What type of guarantees do you offer? Reputable companies typically offer warranties of at least 10 years on labor and materials.
- Can you provide a complete written cost estimate and project scope? Asking for a quote in writing helps protect you from unexpected expenses.
Taking the time to review foundation repair companies helps homeowners identify the ideal match for their needs. A provider that can answer the questions above is likely one that offers long-lasting, durable repairs. Swiftly tackling foundation problems helps prevent further structural damage.