How To Choose a Foundation Repair Company
Working with a qualified foundation repair company is important for accurately evaluating the damage and completing repairs correctly. We recommend focusing on these main factors.
Experience
Pick a local foundation repair provider with comprehensive experience fixing all kinds of foundation problems. It should have expertise in the latest repair techniques and materials. Ask how long a provider has served your area.
Reputation
Thoroughly reading online reviews, checking the Better Business Bureau, and asking for local references helps confirm that a company consistently delivers high-quality work and good customer service. Pay attention to any complaints about shoddy repairs or poor service.
Licensing and Insurance
Choose a provider that has the right licenses, bonds, and insurance policies for liability and workers' compensation. In Massachusetts, a contractor who works on residential foundations needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. On top of this, most jobs will require at least one individual to have a Construction Supervisor's License. Work done by registered HICs is backed by the Guaranty Fund, which can provide you with compensation of up to $10,000 if the work is faulty and your contractor is unable to pay for damages. There may be additional requirements for contractors to do certain work with concrete.
Warranties
Choose a provider that offers transferable warranties of at least a decade, ideally lifetime guarantees, to back their foundation repairs. This demonstrates that they stand behind the quality of their repairs and offers protection if future issues arise.
Questions To Ask Foundation Repair Companies
As you evaluate potential foundation repair companies, make sure to ask precise questions such as:
- Can you provide a complete written cost estimate and project scope? Getting quotes in writing helps shield you from unexpected costs.
- What financing options do you have? Providers often offer payment plans for larger foundation repairs.
- How long will repairs realistically take? Look for providers that provide reasonable estimates.
- What repair method would you recommend for my specific situation and why? Your provider may consider options such as carbon fiber, wall anchors, and steel piers. By asking, you can get an idea of what solutions a company offers and compare between providers.
- What are some likely causes of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide vague answers may be trying to bill you for unneeded work.
- What type of guarantees are provided? Trustworthy providers typically offer warranties of minimum 10 years on labor and materials.
Taking the time to vet foundation repair companies helps homeowners locate the best fit for their needs. A company that can answer the above questions likely performs durable, high-quality repairs. Fixing foundation problems right away reduces the risk of future structural damage.