How To Choose a Foundation Repair Company
Hiring a qualified foundation repair provider ensures you have someone who will inspect the damage thoroughly and make appropriate fixes. It's important to do your research beforehand, focusing on the factors listed here.
Experience
Look for a local foundation repair provider with significant experience fixing all foundation types. It should have specialized knowledge of the latest repair methods and materials. Ask how long a company has served your area.
Reputation
Researching online reviews, checking the Better Business Bureau, and asking for local references helps you confirm that a company consistently delivers quality work and a positive customer service experience. Pay attention if you see numerous complaints about poor service or faulty repairs.
Licensing and Insurance
Only hire companies that are properly licensed, bonded, and have both liability and workers compensation insurance. In Massachusetts, a contractor who works on residential foundations needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. Additionally, most jobs require at least one individual to have a Construction Supervisor's License. Any work completed by registered HICs is backed by the Guaranty Fund, which can provide you with compensation up to $10,000 if your contractor is unable to reimburse you for damages sustained. Contractors may have to meet additional requirements to do certain work with concrete.
Warranties
Look for a company that provides lengthy transferable warranties for a minimum of a decade, preferably lifetime guarantees, to back its work. This demonstrates faith that its services are top-quality and safeguards you if issues come up in the future.
Questions To Ask Foundation Repair Companies
When examining potential foundation repair companies, make sure to ask in-depth questions such as:
- What foundation flaws did you identify during inspection that may be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers a vague answer, it may be trying to bill you for extra work.
- What financing options do you have? Many providers offer payment plans for larger foundation projects.
- What repairs would you recommend for my situation, and why? Your contractor may provide options such as steel piers, wall anchors, and carbon fiber. Asking allows you to compare suggested solutions between companies.
- What guarantees do you provide? Reliable companies generally provide labor and materials warranties of at least 10 years.
- Can you provide a project scope and cost estimate in writing? Be sure to get quotes in writing to shield yourself from unexpected expenses.
- Realistically, how long will repairs take to complete? Look for providers that provide reasonable estimates.
Taking the time to review foundation repair companies helps homeowners identify the ideal match for their needs. A provider that can answer the questions above is likely one that delivers long-lasting, durable repairs. Promptly fixing foundation problems helps prevent further structural damage.