How To Choose a Foundation Repair Company
You need a good foundation repair company to accurately evaluate issues and make appropriate repairs. Do your research and focus on these key factors when looking for the right company.
Experience
We recommend hiring a local foundation repair provider with a long history of fixing various types of foundations. These companies should have deep knowledge of the latest techniques and materials. Ask how many years a provider has served your area.
Reputation
Reading through online reviews, checking the Better Business Bureau, and requesting local references helps you confirm that the provider consistently delivers quality work and a great customer experience. Pay attention if you see multiple complaints about shoddy repairs or poor service.
Licensing and Insurance
Only hire providers that are properly licensed, bonded, and have both liability and workers compensation insurance. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs require at least one individual to have a Construction Supervisor's License. Work done by registered HICs is backed by the Guaranty Fund, which can provide compensation up to $10,000 if your contractor is unable to reimburse you for damages sustained. Contractors may have to meet additional requirements to do certain work with concrete.
Warranties
Opt for a provider offering long transferable warranties of at least 10 years, ideally lifetime guarantees, to completely back its foundation services. This exhibits belief in the quality and durability of the repairs and offers protection should problems develop later.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- How long will repairs realistically take? Look for providers that provide reasonable estimates.
- What type of warranties are provided? Trustworthy providers will offer warranties of minimum 10 years on labor and materials.
- What are some likely causes of my issues based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide vague answers may be trying to bill you for extra work.
- Can you provide a project scope and cost estimate in writing? Make sure to get quotes in writing to shield yourself from unexpected expenses.
- What repairs do you recommend for my situation, and why? Your contractor may offer options such as wall anchors, steel piers, and carbon fiber. By asking, you can get an idea of what solutions a company offers and compare between providers.
- What financing options do you offer? Many providers offer payment plans for larger foundation projects.
Taking time to carefully evaluate foundation repair contractors will help homeowners discover the right company for their needs. A company that can thoroughly answer these questions is likely one that offers long-lasting, high-quality repairs. Promptly fixing foundation issues helps avoid further structural damage.
