How To Choose a Foundation Repair Company
You need a good foundation repair contractor to accurately evaluate issues and make appropriate repairs. Do thorough research and focus on these key factors when selecting the right company.
Experience
Choose a well-established local company with a long track record of experience successfully handling all manner of foundation repairs. These providers have specialized expertise with the latest materials and methods. Ask how long a company has served homes in your area.
Reputation
Reading through online reviews, checking the Better Business Bureau, and requesting local references helps you verify that the company consistently delivers good workmanship and a great customer experience. Pay attention if you see numerous complaints about poor service or faulty repairs.
Licensing and Insurance
Only hire companies that are properly licensed, bonded, and have both workers compensation and liability insurance. In Massachusetts, a contractor who works on residential foundations needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. Additionally, most jobs will require at least one individual to possess a Construction Supervisor's License. Work done by registered HICs is backed by the Guaranty Fund, which can provide you with compensation up to $10,000 if your contractor is unable to reimburse you for damages sustained. Contractors may have to meet additional requirements to do certain concrete work.
Warranties
Choose a company that offers transferable warranties of at least 10 years, ideally lifetime guarantees, to back their foundation repairs. This demonstrates confidence in the quality of their work and offers protection in case of future issues.
Questions To Ask Foundation Repair Companies
To compare foundation repair professionals, you should ask specific questions such as:
- What type of guarantees do you offer? Reputable companies typically offer warranties of at least 10 years on materials and labor.
- Realistically, how long will repairs take? Look for providers that provide reasonable estimates.
- What exact repair method do you recommend for my specific situation and why? Your provider may offer options such as carbon fiber, wall anchors, and steel piers. By asking, you can get an idea of what solutions a company offers and compare between providers.
- What options do you offer for financing? Many providers offer payment plans for larger foundation projects.
- Can you provide a project scope and cost estimate in writing? Be sure to get quotes in writing to shield yourself from unexpected expenses.
- What foundation defects did you find during inspection that could be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers an unclear answer, it may be trying to bill you for unneeded work.
Taking time to carefully evaluate foundation repair contractors will help homeowners discover the right company for their needs. A company that can thoroughly answer these questions is likely one that offers durable, high-quality repairs. Promptly fixing foundation issues helps prevent further structural damage.