How To Choose a Foundation Repair Company
Working with a qualified foundation repair business is important for accurately evaluating the damage and making the right repairs. We recommend focusing on these main factors.
Experience
We recommend hiring a local foundation repair company with a well-established track record of fixing various foundation issues. These companies should have deep knowledge of the latest materials and techniques. Ask how many years a provider has served your area.
Reputation
Thoroughly reading online reviews, checking the Better Business Bureau, and getting local references helps verify that a provider consistently delivers top-notch workmanship and good customer service. Pay attention to any complaints about shoddy repairs or poor service.
Licensing and Insurance
Only hire providers that are properly licensed, bonded, and have both liability and workers compensation insurance. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs will require at least one individual to possess a Construction Supervisor's License. Any work completed by registered HICs is backed by the Guaranty Fund, which can provide compensation of up to $10,000 if there are issues and your contractor is unable to pay. There may be additional requirements for contractors to do certain work with concrete.
Warranties
Pick a provider that offers long transferable warranties for a minimum of 10 years and, if possible, lifetime guarantees to fully back its services. This displays confidence that the company's work is top-notch and provides protection should problems come up later.
Questions To Ask Foundation Repair Companies
As you evaluate potential foundation repair companies, make sure to ask precise questions such as:
- What exact repair method would you recommend for this specific situation and why? Your provider may consider options such as carbon fiber, steel piers, and wall anchors. Asking allows you to compare suggested solutions between companies.
- What options do you have for financing? Many providers offer payment plans for larger foundation projects.
- What type of warranties do you offer? Reputable companies will offer warranties of at least 10 years on labor and materials.
- Can you provide a cost estimate and project scope in writing? Make sure to get quotes in writing to protect yourself from unexpected costs.
- Realistically, how long will the repairs take? Look for companies that provide reasonable estimates.
- What are some likely causes of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide vague answers may be trying to bill you for unneeded work.
Taking the time to review foundation repair companies helps homeowners find the ideal match for their needs. A provider that can answer the questions above is likely one that provides high-quality, long-lasting repairs. Promptly fixing foundation problems helps avoid further structural damage.