How To Choose a Foundation Repair Company
Working with a qualified foundation repair company is important for properly evaluating the damage and completing repairs correctly. We recommend focusing on these key factors.
Experience
Look for a reliable local foundation company with many years of successfully fixing all foundation types. Technicians should have expert-level understanding of current repair materials and methods. Contact the company to ask how long it’s served your community.
Reputation
Spend time researching online reviews, browsing the Better Business Bureau, and requesting local references. This will help confirm that the company consistently delivers quality work and great customer service. Take note of complaints about poor service or faulty repairs.
Licensing and Insurance
It's important to select a company that has valid credentials, bonding, and coverage for liability and workers' compensation. In Massachusetts, a contractor who works on residential foundations needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. On top of this, most jobs will require at least one individual to possess a Construction Supervisor's License. Work that is completed by registered HICs is backed by the Guaranty Fund, which can provide compensation up to $10,000 if there are issues and your contractor is unable to pay. Contractors may have to meet additional requirements to do certain concrete work.
Warranties
Pick a company that offers warranties of 10+ years that you can transfer to a new owner if you sell and, if possible, lifetime guarantees to fully back its work. This displays faith that their repairs will be high-quality and long-lasting and provides protection if problems come up later.
Questions To Ask Foundation Repair Companies
During your assessment of potential foundation repair companies, make sure to ask specific questions such as:
- What type of guarantees are provided? Trustworthy providers will offer warranties of minimum 10 years on labor and materials.
- What repairs would you recommend for my situation, and why? Your contractor may offer options such as carbon fiber, steel piers, and wall anchors. By asking, you can get an idea of what solutions a company offers and compare between providers.
- What are some likely causes of my issues based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide vague answers may be attempting to bill you for unnecessary work.
- What financing options do you offer? Providers often offer payment plans for larger foundation repairs.
- Can you provide a complete written project scope and cost estimate? Asking for a quote in writing helps protect you from unexpected costs.
- How long will the repairs realistically take to complete? Look for providers that provide reasonable estimates.
Taking time to carefully evaluate foundation repair contractors will help homeowners discover the right company for their needs. A company that can thoroughly answer these questions is likely one that provides high-quality, long-lasting repairs. Swiftly addressing foundation issues helps prevent further structural damage.