How To Choose a Foundation Repair Company
Hiring a qualified foundation repair company ensures you have someone who will inspect the damage thoroughly and make appropriate fixes. It's important to do your research beforehand, focusing on the factors listed here.
Experience
Look for a reliable local foundation company with a proven history of successfully fixing all foundation types. Technicians should have extensive experience with current repair materials and methods. Contact the company to ask how long the business has served your community.
Reputation
Researching online reviews, checking the Better Business Bureau, and asking for local references helps you confirm that the company consistently delivers good workmanship and a positive customer service experience. Pay attention if you see multiple complaints about shoddy repairs or poor service.
Licensing and Insurance
Make sure any company you hire has the appropriate licenses, bonds, and insurance for liability and workers' compensation. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. On top of this, most jobs will require at least one individual to hold a Construction Supervisor's License. Work done by registered HICs is backed by the Guaranty Fund, which can provide compensation up to $10,000 if the work is faulty and your contractor is unable to pay for damages. There may be additional requirements for contractors to do certain concrete work.
Warranties
Opt for a provider offering long transferable warranties of at least 10 years, ideally lifetime guarantees, to completely back its repair work. This exhibits confidence that the repairs will be effective and offers protection should problems develop later.
Questions To Ask Foundation Repair Companies
During the process of selecting foundation repair providers, get detailed answers to questions such as:
- What do you see as the likely cause of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide unclear answers may be attempting to bill you for unnecessary work.
- Can you provide a project scope and cost estimate in writing? Make sure to get quotes in writing to shield yourself from unexpected expenses.
- What options do you have for financing? Many providers offer payment plans for larger foundation projects.
- Realistically, how long will repairs take to complete? Look for companies that provide reasonable estimates.
- What type of warranties are provided? Trustworthy providers often offer warranties of minimum 10 years on materials and labor.
- What exact repair method do you recommend for this specific situation and why? Your provider may offer options such as carbon fiber, steel piers, and wall anchors. Asking allows you to compare suggested solutions between companies.
Thoroughly evaluating foundation repair companies will help you select the right one for you. Providers that can thoroughly answer these questions will likely deliver durable, high-quality repairs. Promptly addressing foundation issues helps prevent future structural damage.