How To Choose a Foundation Repair Company
Research thoroughly before starting your foundation repair project in order to find the most qualified foundation repair company. Here are the main factors to consider.
Experience
Look for a reputable local foundation provider with significant experience in successfully fixing a wide range of foundation problems. Technicians should have expert-level understanding of current repair materials and methods. Contact the company to ask how long the business has served your community.
Reputation
Thoroughly reading online reviews, checking the Better Business Bureau, and getting local references helps verify that a provider consistently delivers high-quality work and great service. Pay attention to any complaints about poor service or faulty repairs.
Licensing and Insurance
Only hire providers that are properly licensed, bonded, and have both workers compensation and liability insurance. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. On top of this, most jobs will require at least one individual to hold a Construction Supervisor's License. Any work completed by registered HICs is backed by the Guaranty Fund, which can provide you with compensation of up to $10,000 if your contractor is unable to reimburse you for damages sustained. There may be additional requirements for contractors to do certain concrete work.
Warranties
Opt for a provider offering long transferable warranties of at least 10 years, ideally lifetime guarantees, to completely back its foundation repair work. This exhibits confidence that the repairs will be effective and offers protection should problems develop later.
Questions To Ask Foundation Repair Companies
While researching options for foundation repair providers, get detailed answers to questions such as:
- What guarantees do you provide? Reliable companies usually provide labor and materials warranties of at least 10 years.
- What foundation flaws did you identify during inspection that could be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers an unclear answer, it may be attempting to bill you for unnecessary work.
- How long will the repairs realistically take to complete? Look for companies that provide reasonable estimates.
- What financing options do you have? Providers often offer payment plans for larger foundation repairs.
- What repair method would you recommend for my specific situation and why? Your provider may consider options such as carbon fiber, steel piers, and wall anchors. Asking allows you to compare suggested solutions between companies.
- Can you provide a complete written cost estimate and project scope? Getting quotes in writing helps protect you from unexpected costs.
Taking the time to vet foundation repair companies helps homeowners find the best fit for their needs. A company that can answer the above questions likely performs durable, long-lasting repairs. Addressing foundation problems swiftly lowers the risk of future structural damage.