How To Choose a Foundation Repair Company
Hiring a qualified foundation repair provider ensures you have someone who will inspect the damage thoroughly and make appropriate fixes. It's important to do your research beforehand, focusing on the factors listed here.
Experience
Look for a reliable local foundation provider with many years of successfully fixing all foundation types. Technicians should have extensive experience with current repair materials and methods. Contact the company to ask how long it’s served your community.
Reputation
Researching online reviews, checking the Better Business Bureau, and asking for local references helps you confirm that the provider consistently delivers good workmanship and a great customer experience. Pay attention if you see multiple complaints about shoddy repairs or poor service.
Licensing and Insurance
It's important to select a provider that has the right licenses, bonding, and coverage for liability and workers' compensation. In Massachusetts, your foundation expert will need to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs will require at least one individual to hold a Construction Supervisor's License. Work done by registered HICs is backed by the Guaranty Fund, which can provide compensation of up to $10,000 if the work is faulty and your contractor is unable to pay for damages. Contractors may have to meet additional requirements to do certain work with concrete.
Warranties
Pick a company that offers warranties of 10+ years that you can transfer to a new owner if you sell and, if possible, lifetime guarantees to fully back its services. This displays faith that their repairs will be high-quality and long-lasting and provides protection if problems come up later.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- Can you provide a complete written project scope and cost estimate? Getting quotes in writing helps protect you from unexpected costs.
- Realistically, how long will repairs take to complete? Look for providers that provide reasonable estimates.
- What repairs do you recommend for this situation, and why? Your contractor may consider options such as wall anchors, steel piers, and carbon fiber. By asking, you can get an idea of what solutions a company offers and compare between providers.
- What options do you offer for financing? Providers often offer payment plans for larger foundation repairs.
- What are some likely causes of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide unclear answers may be attempting to bill you for unneeded work.
- What type of warranties do you offer? Reputable companies often offer warranties of minimum 10 years on materials and labor.
Taking the time to review foundation repair companies helps homeowners select the ideal match for their needs. A provider that can answer the questions above is likely one that offers high-quality, durable repairs. Swiftly tackling foundation problems helps prevent further structural damage.