How To Choose a Foundation Repair Company
Hiring a qualified foundation repair business ensures you have someone who will inspect the damage thoroughly and make appropriate fixes. It's important to conduct research beforehand, focusing on the factors listed here.
Experience
We recommend hiring a local foundation repair provider with a long history of fixing various kinds of foundation problems. These companies should have deep knowledge of the latest techniques and materials. Ask providers how long they've served your area.
Reputation
Reading through online reviews, checking the Better Business Bureau, and requesting local references helps you confirm that the company consistently delivers good workmanship and a great customer experience. Pay attention if you see multiple complaints about shoddy repairs or poor service.
Licensing and Insurance
Make sure any professional you hire has the right credentials, bonds, and coverage for liability and workers' compensation. In Massachusetts, a contractor who works on residential foundations needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs require at least one individual to possess a Construction Supervisor's License. Work that is completed by registered HICs is backed by the Guaranty Fund, which can provide you with compensation of up to $10,000 if your contractor is unable to reimburse you for damages sustained. There may be additional requirements for contractors to do certain work with concrete.
Warranties
Opt for a provider offering long transferable warranties of at least 10 years, ideally lifetime guarantees, to completely back its repair work. This exhibits confidence that the repairs will be effective and offers protection should problems develop later.
Questions To Ask Foundation Repair Companies
To compare foundation repair companies, you should ask specific questions such as:
- What guarantees do you offer? Reliable companies generally provide labor and materials warranties that last at least 10 years.
- Can you provide a project scope and cost estimate in writing? Be sure to get quotes in writing to shield yourself from unexpected expenses.
- Realistically, how long will repairs take? Look for providers that provide reasonable estimates.
- What foundation flaws did you identify during inspection that may be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers an unclear answer, it may be attempting to bill you for extra work.
- What repairs would you recommend for this situation, and why? Your contractor may provide options such as carbon fiber, steel piers, and wall anchors. By asking, you can get an idea of what solutions a company offers and compare between providers.
- What options do you have for financing? Many providers offer payment plans for larger foundation projects.
Taking time to carefully evaluate foundation repair contractors will help homeowners discover the right company for their needs. A company that can thoroughly answer these questions is likely one that delivers durable, high-quality repairs. Promptly fixing foundation issues reduces the risk of further structural damage.
