How To Choose a Foundation Repair Company
Research thoroughly before beginning your foundation repair project in order to find the most qualified foundation repair company. Here are the main factors you should consider.
Experience
Look for a well-established local provider with a long track record of experience successfully completing all manner of foundation repairs. These companies have specialized expertise using the latest materials and methods. Ask how long a company has been serving your area.
Reputation
Reading online reviews, checking the Better Business Bureau, and requesting local references helps verify that a company consistently provides good workmanship and great customer service. Pay attention if you see many complaints about faulty repairs or poor service.
Licensing and Insurance
Only hire providers that are properly licensed, bonded, and have both liability and workers compensation insurance. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. On top of this, most jobs require at least one individual to have a Construction Supervisor's License. Work that is completed by registered HICs is backed by the Guaranty Fund, which can provide you with compensation of up to $10,000 if your contractor is unable to reimburse you for damages sustained. There may be additional requirements for contractors to do certain concrete work.
Warranties
Choose a company that offers long transferable warranties of at least 10 years, ideally up to lifetime guarantees, to back their foundation repairs. This demonstrates confidence in the quality of their work and offers protection in case of future issues.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- Can you provide a complete written project scope and cost estimate? Getting the details in writing helps protect you from unexpected costs.
- Realistically, how long will the repairs take to complete? Look for providers that provide reasonable estimates.
- What exact repair method would you recommend for this specific situation and why? Your provider may offer options such as carbon fiber, wall anchors, and steel piers. By asking, you can get an idea of what solutions a company offers and compare between providers.
- What guarantees do you offer? Reputable providers typically provide labor and materials warranties that last at least 10 years.
- What financing options do you offer? Many providers offer payment plans for larger foundation projects.
- What are some likely causes of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide vague answers may be trying to bill you for unneeded work.
Thoroughly evaluating foundation repair companies will help you identify the right one for you. Providers that can thoroughly answer these questions will likely offer long-lasting, high-quality repairs. Promptly addressing foundation issues helps avoid future structural damage.