How To Choose a Foundation Repair Company
You need a good foundation repair company to accurately evaluate issues and make appropriate repairs. Do your research and focus on these key factors when looking for the right company.
Experience
Look for a reliable local foundation company with a proven history of successfully fixing foundations. Technicians should have expert-level understanding of current repair methods and materials. Contact the company to ask how long it’s served your community.
Reputation
Carefully reading online reviews, checking the Better Business Bureau, and getting local references helps verify that a provider consistently delivers top-notch workmanship and good customer service. Pay attention to any complaints about poor service or faulty repairs.
Licensing and Insurance
Choose a company that has valid licenses, bonds, and insurance policies for liability and workers' compensation. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. On top of this, most jobs will require at least one individual to have a Construction Supervisor's License. Any work completed by registered HICs is backed by the Guaranty Fund, which can provide you with compensation up to $10,000 if there are issues and your contractor is unable to pay. Contractors may have to meet additional requirements to do certain work with concrete.
Warranties
Choose a company that offers long transferable warranties of at least 10 years, ideally lifetime guarantees, to back their foundation repairs. This demonstrates confidence in the quality of their work and offers protection if future issues arise.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- What type of guarantees are provided? Reputable companies will offer warranties of minimum 10 years on labor and materials.
- What are some likely causes of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide unclear answers may be trying to bill you for extra work.
- How long will the repairs realistically take? Look for providers that provide reasonable estimates.
- Can you provide a complete written cost estimate and project scope? Getting the details in writing helps shield you from unexpected expenses.
- What options do you have for financing? Many providers offer payment plans for larger foundation projects.
- What repairs would you recommend for this situation, and why? Your contractor may offer options such as steel piers, wall anchors, and carbon fiber. Asking allows you to compare suggested solutions between companies.
Taking time to carefully evaluate foundation repair contractors will help homeowners find the right company for their needs. A company that can thoroughly answer these questions is likely one that delivers high-quality, long-lasting repairs. Promptly fixing foundation issues helps prevent further structural damage.