How To Choose a Foundation Repair Company
Working with a qualified foundation repair business is important for accurately evaluating the damage and completing repairs correctly. We recommend focusing on these key factors.
Experience
Choose a well-established local provider with many years, ideally decades, of experience successfully handling all manner of foundation repairs. These providers have specialized expertise with the latest materials and methods. Ask how long a company has been serving your area.
Reputation
Thoroughly reading online reviews, checking the Better Business Bureau, and getting local references helps verify that a provider consistently delivers high-quality work and great service. Pay attention to any complaints about shoddy repairs or poor service.
Licensing and Insurance
Make sure any professional you hire has the appropriate credentials, bonds, and insurance for liability and workers' compensation. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs will require at least one individual to hold a Construction Supervisor's License. Work that is completed by registered HICs is backed by the Guaranty Fund, which can provide compensation of up to $10,000 if your contractor is unable to reimburse you for damages sustained. There may be additional requirements for contractors to do certain concrete work.
Warranties
Look for a company that provides transferable coverage for a minimum of 10 years, or preferably lifetime guarantees, to back its foundation repairs. This demonstrates that the company stands behind its work and safeguards you if issues arise in the future.
Questions To Ask Foundation Repair Companies
When examining potential foundation repair companies, make sure to ask specific questions such as:
- What guarantees do you offer? Reputable providers usually provide labor and materials warranties that last at least 10 years.
- How long will repairs realistically take to complete? Look for providers that provide reasonable estimates.
- What repair method would you recommend for my specific situation and why? Your provider may offer options such as carbon fiber, wall anchors, and steel piers. Asking allows you to compare suggested solutions between companies.
- What foundation defects did you find during inspection that may be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers an unclear answer, it may be trying to bill you for unneeded work.
- Can you provide a cost estimate and project scope in writing? Make sure to get quotes in writing to shield yourself from unexpected costs.
- What financing options do you offer? Providers often offer payment plans for larger foundation repairs.
Thoroughly assessing foundation repair companies helps homeowners select the ideal match for their needs. A provider that can answer the questions above is likely one that provides long-lasting, durable repairs. Swiftly tackling foundation problems helps prevent further structural damage.