How To Choose a Foundation Repair Company
Working with a qualified foundation repair business is important for properly evaluating the damage and completing repairs correctly. We suggest focusing on these main factors.
Experience
Pick a local foundation repair provider with comprehensive experience fixing all types of foundations. It should have specialized knowledge of the latest repair techniques and materials. Ask how long a provider has served your area.
Reputation
Spend time researching online reviews, browsing the Better Business Bureau, and asking for local references. This will help verify that a provider consistently delivers good workmanship and great customer service. Take note of any complaints about faulty repairs or poor service.
Licensing and Insurance
Only hire companies that are properly licensed, bonded, and have both liability and workers compensation insurance. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs will require at least one individual to hold a Construction Supervisor's License. Work that is completed by registered HICs is backed by the Guaranty Fund, which can provide compensation of up to $10,000 if there are issues and your contractor is unable to pay. Contractors may have to meet additional requirements to do certain concrete work.
Warranties
Choose a provider that offers transferable warranties of at least a decade, ideally lifetime guarantees, to fully back their foundation repairs. This demonstrates confidence in the quality of their work and offers protection in case of future issues.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- What warranties do you offer? Reputable providers usually provide labor and materials warranties of at least 10 years.
- How long will repairs realistically take to complete? Look for providers that provide reasonable estimates.
- Can you provide a cost estimate and project scope in writing? Make sure to get quotes in writing to shield yourself from unexpected costs.
- What repairs do you recommend for this situation, and why? Your contractor may offer options such as steel piers, carbon fiber, and wall anchors. By asking, you can get an idea of what solutions a company offers and compare between providers.
- What do you see as the likely cause of my issues based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide vague answers may be trying to bill you for unnecessary work.
- What financing options do you offer? Providers often offer payment plans for larger foundation repairs.
Taking the time to vet foundation repair companies helps homeowners find the best fit for their needs. A company that can answer the above questions likely completes long-lasting, quality repairs. Fixing foundation problems swiftly lowers the risk of future structural damage.