How To Choose a Foundation Repair Company
Conduct research before beginning your foundation repair project, so you can find the most qualified foundation repair company. Here are the main factors we recommend considering.
Experience
We recommend choosing a local foundation repair provider with a long history of fixing various foundation issues. These companies should have deep knowledge of the latest techniques and materials. Ask providers how long they've served your area.
Reputation
Researching online reviews, checking the Better Business Bureau, and asking for local references helps you verify that the company consistently delivers quality work and a great customer experience. Pay attention if you see multiple complaints about shoddy repairs or poor service.
Licensing and Insurance
Only hire providers that are properly licensed, bonded, and have both workers compensation and liability insurance. In Massachusetts, a contractor who works on residential foundations needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. On top of this, most jobs will require at least one individual to hold a Construction Supervisor's License. Work that is completed by registered HICs is backed by the Guaranty Fund, which can provide you with compensation of up to $10,000 if there are issues and your contractor is unable to pay. Contractors may have to meet additional requirements to do certain work with concrete.
Warranties
Pick a company that offers long transferable warranties for a minimum of 10 years and, if possible, lifetime guarantees to fully back its work. This displays confidence that the company's work is top-notch and provides protection if problems come up later.
Questions To Ask Foundation Repair Companies
During your assessment of potential foundation repair companies, make sure to ask detailed questions such as:
- What options do you offer for financing? Many providers offer payment plans for larger foundation projects.
- What repairs would you recommend for my situation, and why? Your contractor may offer options such as carbon fiber, steel piers, and wall anchors. By asking, you can get an idea of what solutions a company offers and compare between providers.
- Realistically, how long will repairs take to complete? Look for companies that provide reasonable estimates.
- Can you provide a cost estimate and project scope in writing? Be sure to get quotes in writing to shield yourself from unexpected costs.
- What do you see as the likely cause of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide unclear answers may be attempting to bill you for extra work.
- What guarantees do you offer? Reliable companies generally provide labor and materials warranties of at least 10 years.
Carefully assessing foundation repair companies helps homeowners identify the best fit for their needs. A company that can answer the above questions likely completes durable, long-lasting repairs. Repairing foundation problems right away reduces the risk of future structural damage.