How To Choose a Foundation Repair Company
Research thoroughly before starting your foundation repair project, so you can find the most qualified foundation repair company. Here are the main factors you should consider.
Experience
Look for a well-established local provider with a long track record of experience successfully handling all kinds of foundation repairs. These providers have specialized expertise using the latest methods and materials. Ask how long a company has served homes in your area.
Reputation
Spend time reading through online reviews, browsing the Better Business Bureau, and asking for local references. This will help verify that a provider consistently delivers quality work and professionalism. Take note of complaints mentioning faulty repairs or poor service.
Licensing and Insurance
Choose a provider that has valid licenses, bonds, and insurance policies for liability and workers' compensation. In Massachusetts, a contractor who works on residential foundations needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. On top of this, most jobs require at least one individual to possess a Construction Supervisor's License. Work done by registered HICs is backed by the Guaranty Fund, which can provide compensation up to $10,000 if there are issues and your contractor is unable to pay. Contractors may have to meet additional requirements to do certain concrete work.
Warranties
Look for a provider that offers lengthy transferable warranties for a minimum of a decade, or preferably lifetime guarantees, to back its repair work. This demonstrates that the company stands behind its work and safeguards you if issues come up in the future.
Questions To Ask Foundation Repair Companies
While researching options for foundation repair providers, get detailed answers to questions such as:
- Can you provide a cost estimate and project scope in writing? Be sure to get quotes in writing to protect yourself from unexpected costs.
- What guarantees do you offer? Reputable providers generally provide labor and materials warranties of at least 10 years.
- Realistically, how long will repairs take to complete? Look for companies that provide reasonable estimates.
- What financing options do you offer? Many providers offer payment plans for larger foundation projects.
- What foundation flaws did you identify during inspection that may be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers an unclear answer, it may be attempting to bill you for unnecessary work.
- What repairs do you recommend for my situation, and why? Your contractor may offer options such as carbon fiber, wall anchors, and steel piers. Asking allows you to compare suggested solutions between companies.
Taking time to carefully evaluate foundation repair contractors will help homeowners discover the right company for their needs. A company that can thoroughly answer these questions is likely one that delivers high-quality, long-lasting repairs. Promptly fixing foundation issues helps prevent further structural damage.